Xbox One s storage glitch

Hi Orin Tudela!

I have here steps that we can try, please perform a power cycle on your console by following the steps below:



POWERCYCLE CONSOLE​​​

​​​

"1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​"



If that didn't work resetting the console keeping games and apps will be the next option. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.



"Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Reset and keep my games & apps."

Ok did you put it in an internal memory or storage card or external usb drive

If external that would be why

You can only put it in an internal memory or storage card

Now I'd you are saying you have a Xbox one S

That isn't a series s

Series consoles.are different and are not considered Xbox one nor is it part of the name

Also any games.that are meant for the series consoles has to be on storage card or.internal memory

Xbox one games works regardless of Xbox one s or og or one x

And you can use any storage

But for Xbox series consoles there is only s or x not one s/x

And only games on optimized nvme or the Xbox nvme storage card will download the series version

If you put it on external it would only download the Xbox one as you arent running thr optimized nvme

Hi there,

the difference between a regular Xbox One s and a Xbox One S 1TB will be that the 1TB version will have a 1tb storage device and not a 500GB storage device.

So the 1TB which is about 1000GB will have approx. twice the storage amount compared to the 500GB version.

Keep in mind that if needed the storage space can be expanded by connecting an external storage device (USB 3.0 and at least 256GB) to expand the available storage on any Xbox One console.

If you have any further questions feel free to ask.

Is this an Xbox One, S, S All Digital, or X?

Have you verified there is plenty of free space on the Internal Storage drive? You can check under Settings > System > Storage.

Hi TragicDuchess70.

Thanks for reaching out and I can say this is a fine way to add extra storage to the Xbox One S.

It will work perfectly with your grandsons Xbox One S. Check out the Set Up External Section on the Manage storage on Xbox One support
page which will help put your mind at ease.

Any issues or questions, feel free to reach out on the forums, there is always someone willing to help