Xbox one s screen and power issue

Hi Scudbud,

Thanks for reaching out to the forums. We understand you are having issue with console not turning on. I suggest the guide for console
not powering on. If it still will not turn on, you can go to device support. Here you can
register console, check warranty status, and set up a repair. Try all the steps and let us know.



Thanks,

Brad

the xbox one and series s etc only support single screen output, the xbox one wouldnt have the processing power to run a game on 2 let alone 3 screens .

Hi gondavid,

Thanks for your post! If there are any issues with the Xbox One S giving issues with power, either not powering on or powering off abruptly, try the solution here:

Your Xbox One S console won't turn on.

Please let us know how this goes, thanks again!

Hi Rodríguez,

Normally on an Xbox One S and One X the power button has a one light.

If this is still a concern, I would recommend replacing the power cable. Check to see if anyone, like family or friends, has a power cable that can be used instead of buying one right away. If it is not the power cable then try checking the HDMI cables as
well.

Try checking out the following links listed below:

Your Xbox One X, Xbox One S, or original Xbox One console won't turn on

Troubleshooting a blank TV screen or monitor while your Xbox One is on

I hope this helps

Xbox One S - gets thru the update until powering down but doesn't restart. I corrected the issue by holding the power button for 5-6 seconds until the console powered off. Then I unplugged the power cord from both the console and wall for 60 seconds, plugged it back in and restarted the console. Upon selecting and doing the system update it completed with a restart and then returned me to the home screen.