Xbox One S problem with Genesis Thor 300 TKL RGB

Hello Klaudius,

Sorry to hear about issue with the keyboard. Being the support for keyboard and mouse is still new there will be some that are incompatible with the Xbox. You can check out the

keyboard and mouse support see if it helps any. Ultimately though, all mouse and keyboard will be a third party device. Over time I think it will be more accessible for more and more keyboards.

Thanks,

Brad

Hello!

Is it not working at all when you plug it in, or are certain functions not working?

Here is some support information on using k/m.

https://support.xbox.com/en-US/xbox-one/ease-of-access/mouse-keyboard

As of the most recent Xbox 360 and Xbox One updates, the problem is still not fixed.

I have my TV calibrated and configured properly. I have tested it with my both my PS3 and PC set to RGB Full and RGB Limited, and my Wii U (which outputs RGB Limited)

It works perfectly with all 3 devices.

On both the Xbox 360 and Xbox One, however, the output from the both the RGB Full and RGB limited options have 16 levels of black crushing and 16 levels of white crushing when the TV is set to the corresponding mode, and only look normal when the TV is set
to RGB Full, and the Xbox is set to RGB Limited.

I don't have recording equipment, but others have recorded output and tested the black levels in photoshop to verify this issue.

Essentially the problem breaks down as follows:

Black Levels

15-239

- PS RGB Limited option, Wii U, PC RGB Limited output

0-255

- Xbox RGB Limited option, PS RGB Full option, PC RGB Full output

(-16)-271 (values out of range by 16 levels)

- Incorrect Xbox RGB Full option

I don't know if this is a new thing cropping up, but I definately have experienced it for all of the streaming services I use, Amazon, Netflix, and Xbox video, within the last month.

I use RGB on a projector. Streaming quality from my PC is fine, usual brightness. DVDs, Games, and system menus are fine. Even the trailer for the movie before I rent it is bright and beautiful.

But once I start streaming from one of these services: awful. The recent movies I've watched have been Thor and the Harry Potter series. All too dark to see almost anything at all. Thor was on Netflix, The first 6 Harry Potters on Amazon, and the 7th
on Xbox video.