xbox One S orange logo on startup,no image

It’s too bad

I see no option other than to open a service request for your Xbox.

Hoping that everything works out for the best. Hugs!

Hi, I hope you're doing great out there. ]

I'm Wille, an Independent advisor and I am here to help you with your concern.

It could be a failure in some internal component, or even in the PSU.

Tip: avoid placing any object on top of the Xbox, try to leave it in an airy place. +

- Turn on the Xbox, press and hold the Xbox button for 10 seconds to turn off the console;
- Disconnect all cables, wait 10 minutes;
- Reconnect all cables and turn it back on;
- Test in another wall socket;
- If you have a friend who has an Xbox One S, try using the PSU from their console;
- Reset using a USB flash drive: https://support.xbox.com/en-US/help/hardware-ne....

If it doesn't solve it, and the console still won't start, it's best to open a service request to fix your Xbox one S.

Register your console and open a request for it. You can follow the repair in the same link: https://support.microsoft.com/devices.

Let me know if you have any questions. I'll be happy to clarify it.

I hope I helped you. Hugs!

Hi Willie, thanks

Its an Xbox One S disc edition, when i power it on all i get is an orange light on the console, the power supply is built in.

no image on screen, i have tested different cables, sockets and monitors with no luck,

I have also tried to replace the HDD with an SSD and hard reset the xbox by holding eject and bind buttons, but still no image

ive tried an offline system update and a factory reset usb file, it looking like main board issues

Are you talking about the xbox logo startup sound?? If so try a google search with "xbox startup sound mp3" I found numerous results...

Another thing i just realised is the download size, beforem it was 99.2 GB now its 119.1 GB. Before i downloaded the game with the DVD like logo (as i had 2 FM7 in library, one with just the original image of FM7 and one with a green XBOX band on the top) and now i downloaded the one with the normal logo... no ideea why i have it 2 times as i bought it once on XBOX ONE S MS Store.