XBOX ONE S - OneGuide issue

Discus and support XBOX ONE S - OneGuide issue in XBoX Games and Apps to solve the problem; OneGuide issue (XBOX ONE S) I try and watch live TV on my xbone and sometimes I will just get a REALLY loud static noise. It happens randomly, and... Discussion in 'XBoX Games and Apps' started by kingtennisball, Jan 31, 2021.

  1. kingtennisball
    kingtennisball Guest

    XBOX ONE S - OneGuide issue


    OneGuide issue (XBOX ONE S)

    I try and watch live TV on my xbone and sometimes I will just get a REALLY loud static noise. It happens randomly, and sometimes the only way to fix it is to mute, and unmute the sound, other times it fixes itself after a short second of static (louder than normal Xbox sound) Can anybody fix this?

    I am pretty unsure about how and why this is happening, but I know it only starting happening when I starting using my cable tv with the Xbox.

    Some people are saying I need to change the audio to digital, but my TV does not have that option.

    :)
     
    kingtennisball, Jan 31, 2021
    #1
  2. M3tal Daz3 Win User

    Xbox one media remote won't control TV

  3. Mister Mascot Win User

    Losing OneGuide picture after update

    Hey there GoMaizeNblue,

    To clarify, Xbox One doesn't support CEC. The Xbox One S has a built in Blaster that will work if a Kinect is not connected as well. :)

    If you'd like to see CEC supported, we'd recommend you to leave Feedback about that
    HERE.

    What steps have you tried already with this issue? For starters we'd recommend resetting up OneGuide to see if it helps out and this guide will assist with that.

    OneGuide can't control your TV, AV receiver, or set-top box

    Let us know how it goes!
  4. XBF George L Win User

    Cannot get Xbox to control TV

    Hello!

    Thank you for bringing this issue to our attention. Do you mean that your Media Remote for Xbox One is not controlling certain features of your TV. Is this an Official Microsoft first party product? Please provide us with a little more information regarding
    this issue. You may want to contact the manufacturer of the TV itself to check about compatibility. Here is a helpful support article regarding this situation.

    Set up live TV with your Xbox One X, Xbox One S, or original Xbox One console.     or

    Watch TV with OneGuide on your Xbox One

    Note: OneGuide only supports a limited set of features or menus on set-top boxes. You’ll have to use your remote to access other features on your set-top box.

    Hope this helps
  5. MisterFizzle Win User

    xbox one and direct tv

    Hey there Gawky,

    Sorry to hear you're having issues with your OneGuide.

    I would recommend trying the steps in our article for
    OneGuide can't control devices    .

    Please let us know how that goes and we'll work from there.
  6. Mister Cizl Win User

    Cisco CT8685DVB HD set top box not work with OneGuide from VirginMedia Ireland

    Hey Poshsmith! Are you using an original Xbox One or a One S? Give
    these     steps a try and see if they help. Post back and let me know how it goes!
Thema:

XBOX ONE S - OneGuide issue

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