Xbox One S not reading files from extHD in media player app

Hello Thomas C, I am an independent advisor and I will be happy to help you today. My name is Khaji

Error code 0xc00d11cd (0x8000000e) in the Xbox Series S Media Player app usually indicates a problem with authorization or access to media files.
Make sure you're signed in to your Xbox Series S account before opening the Media Player app. If you are not logged in, it may not allow you to access your media files.

Make sure your Xbox account privacy settings allow access to media files. You can do this by going to the privacy settings in the console and making sure that the option to allow other users to see your media is enabled.

Make sure the media files you want to play are compatible with the Xbox Media Player app. The Xbox Series S supports a variety of file formats, but some specific formats may not be supported. See the Xbox documentation for more information on supported file formats.

Also make sure the media files are located in the correct directory on your external hard drive. Media files must be placed in a folder called "Media Player" at the root of the external hard drive for the Media Player application to recognize them correctly.

Try a different storage device If you're still having problems, try connecting another storage device, such as a USB flash drive, to your Xbox Series S and check if the Media Player app can access the files on that device. This will help determine if the problem is related to the external hard drive or the console settings.

Update the Media Player app Make sure the Media Player app is updated to the latest available version. You can do this by going to the Xbox App Store and checking for updates for the app.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

Hello Daniel,

Please view the following troubleshooting links and guides.

Let us know if it helped.

support.xbox.com/.../format-flash-drive-to-ntfs-windows

support.xbox.com/.../console-doesnt-detect-external-storage

Corrected when trying to stream music on my XBOX One from my PC using media player app, I do this because playlists are also playable, the music files are no longer found. Video files and picture files are still able to be streamed. I am wondering since
the add of music to onedrive and xbox music did they remove the ability to stream music with media player. on another note the media player on the One is awful compared the players on the 360.

Any of the file types that are listed in the second link that I provided can be read by the new media player app.

They now have a Media Player app that will read items either from a USB or your computer. Please search the App Store for the Media Player app and install it.