Xbox One S loses internet hardwired and wirelessly

Discus and support Xbox One S loses internet hardwired and wirelessly in XBoX on Consoles to solve the problem; My Xbox One S just recently started having problems staying connected to the internet. I normally have my console hardwired, but I have tested it... Discussion in 'XBoX on Consoles' started by TigerKeeper13, Sep 18, 2017.

  1. Xbox One S loses internet hardwired and wirelessly


    My Xbox One S just recently started having problems staying connected to the internet. I normally have my console hardwired, but I have tested it wirelessly and it's doing the same thing. I will be streaming a video through an app or playing online and will
    randomly get disconnected from the internet. Its not specific to a certain application or game, and doesn't happen after a certain amount of time or anything consistent. I know this is not a bandwidth issue - speedtests through the console when its working
    reflect 50M/10M and 0% packet loss. When I get disconnected, it still shows I am connected to the network, but my Xbox loses its IP configuration when working on DHCP (assigning itself a 169.x.x.x IP), and just loses internet access when using a static IP. The
    only thing that fixes it temporarily is rebooting the console. Everything else on my network works fine hardwired and wirelessly - including streaming movies and playing games online through my PC.

    I have tried swapping Ethernet cables, ports on my modem/router, assigning a static IP to my Xbox, adding my Xbox to the DMZ in my router, connecting wirelessly instead of hardwired, and the problem still persists. Here is my current set up:

    Xbox is using static IP hardwired to my Zyxel VMG4325 modem/router. Xbox is currently set up in the DMZ in the router.

    Is anyone else having this issue? I have done everything I can think of to troubleshoot on my own. Any suggestions are appreciated.

    :)
     
    TigerKeeper13, Sep 18, 2017
    #1
  2. Dragon84
    Dragon84 Guest
    Xbox One WiFi problem

    I keep my Xbox One hooked to the Internet wirelessly but lately, the One keeps "losing" the WiFi info. Does anyone know why this is? I know it's not the WiFi because my laptop and desktop never lose their Internet connection.
     
    Dragon84, Sep 18, 2017
    #2
  3. bg72885
    bg72885 Guest
    TERRIBLE internet connections

    I have a new (year old) xbox 360, and have terrible internet connections. Wirelessly AND hardwired, I cannot stream HD Netflix. Internet on computer is fine, and have 30mb download speeds on speed tests for the internet. Could this be an internal problem?
    Bought a new wireless router (a really good one) thinking that this was the problem and nothing......HELP!!
     
    bg72885, Sep 18, 2017
    #3
  4. Xbox One S loses internet hardwired and wirelessly

    Update: I tried connecting to my hotspot on my phone to rule out any weird issues with my ISP and it's still disconnecting randomly, but seems to reconnect on its own. Going to contact tech support and see what they suggest.
     
    TigerKeeper13, Oct 14, 2017
    #4
  5. TigerKeeper13 Win User

    Xbox One S loses internet hardwired and wirelessly

    Update: I tried connecting to my hotspot on my phone to rule out any weird issues with my ISP and it's still disconnecting randomly, but seems to reconnect on its own. Going to contact tech support and see what they suggest.
  6. Phoenix_Reins Win User

    Ive been Downloading a game for 12hrs and sitll downloading. Whats going on?

    Hi Jason,

    Is your xbox connected wirelessly or hardwired?
  7. {Parity} Win User

    Booted from the BO3 server??

    Being hardwired would not necessarily keep you from losing connectivity to the server. Hardwired just means you have a better more reliable connection to the internet. It doesn't improve the connectivity from the net to your internal network.
  8. NinjaLunchBox79 Win User

    Xbox One WiFi

    Just one of the many reasons I hardwire the xbox to the internet.
  9. Rob Walton1 Win User

    Lose of hardwire connection

    Can your router block the Xbox x hardwire?
Thema:

Xbox One S loses internet hardwired and wirelessly

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