Xbox One S Freezes during load of game and drops to dashboard

re: For the past couple of weeks my console freezes when I turn it on whil e it is trying to load the dashboard. It gets past the XBox splashscreen, but freezes while the spinning double circle is on the screen (prior to the actual dashboard menu actually
coming up). I have a XBox 360 S, with just the 4GB of memory (no hard drive). Even after it freezes, the controller still communicates with the console and the Kinect sensor starts up. Also, if I eject the tray while the console is off and close it before
it freezes, it will load the game and I can play the game fine (no freezing during the game). So it seems to only be a problem with the loading of the dashboard. Also, I do not get the RROD, the lights on the console stay green. Thanks. - SugaredQuill368

Im having almost the same exact issue, except mine will freeze either at the splashscreen, or the double load circles before the dashboard comes up. Another odd thing i noticed while its stuck at the splashscreen, my controller will go from one green light
solid, to 2 flashing alternatively. Any tips would be greatly appreciated. Thanks!

Sometimes this freeze happens if you leave a game disc in the tray. If you remove the disc before shutting down the console or eject the disc during the freeze, it should load up your dashboard no problem.

Having a similar problem with my S.. Game wont load to play or it freezes during play... Most of the time it takes about 5 to 10 tries to get it to load, but most of the tine it wont. Dying light is the game.

Honestly, it could be anything. Considering the console boots and fails to load the dashboard, there are only a few things. The first things that the dashboard loads on boot up is your profile(s). They're all enumerated and then one is loaded if it is set
to auto-login. The console also connects to the internet, either via WiFi or Ethernet cable. Then the dashboard loads the general..dashboard. It could be any of those things. You can't do anything for any of these other than controlling whether or not it connects
to the internet, or attempting to stop it from logging into a corrupted profile. Unfortunately it seems like Microsoft fails to put in any fail safes for when something with the dashboard goes wrong. Shoddy programming on their part, but there's unfortunately
nothing that can be done. If it was hardware related, it's unlikely that your console would freeze in the same spot every time, and it wouldn't even finish POSTing during the logo.

Hi Giovanni,

Thanks for reaching out to us! We understand it can be frustrating when games do not work the way they should. So, Gears of War 4 loads but returns back to the dashboard or does it return to the beginning of the game start menu? Is it just Gears of War 4
that does this action or does this happen with other games as well?

Please check out the following link regarding games freezing or crashing:
My Xbox One game won’t start or freezes during gameplay

I hope this helps!