Xbox One S freezes and kicks to home screen.

Discus and support Xbox One S freezes and kicks to home screen. in XBoX on Consoles to solve the problem; Recently my one S has had trouble playing games online and now even offline. The game will usually freeze with a loud buzzing sound and either kick me... Discussion in 'XBoX on Consoles' started by wmdoyle93, Feb 24, 2021.

  1. wmdoyle93
    wmdoyle93 Guest

    Xbox One S freezes and kicks to home screen.


    Recently my one S has had trouble playing games online and now even offline. The game will usually freeze with a loud buzzing sound and either kick me to the xbox home screen or will turn the console off. Occasionally it will not freeze and just kick me out. I have tried:

    -hardwiring to my internet

    -clearing the cache

    -hard reset

    -moved all my games and apps to an external drive with no change

    -cleared the persistent storage

    I also do not hear the fan running and the console feels hot sometimes but I never get any warning or error messages. It crashes like this on or offline and with multiple games. Sometimes I can play for several matches without an issue and other times it kicks me every match. Has anyone else found a good fix for this?

    :)
     
    wmdoyle93, Feb 24, 2021
    #1
  2. XBF Zineb F Win User

    Xbox One S freezes and kicks to home screen.

    Hello there @wmdoyle93, I hope everything is going well!

    Thank you for reaching Microsoft Xbox Forum support. The crashing or freezing of a certain game/apps is generally related to the network which is why I will provide you with the official link to all the troubleshooting steps that can help sort this out for you. Before going through the troubleshooting steps mentioned on the link I was referring to, I would like you to go through the following steps to clear your Mac address and perform a quick power cycle:

    Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

    After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

    In case the issue still persists after the previous steps have been performed, here is the official link to all the troubleshooting steps that can help sort this out.

    The link: Troubleshoot your Xbox One network connection | Xbox Support

    In case the troubleshooting steps mentioned on the previous link weren't helpful, I have another link for you that could help you take care of the situation! Here is another and a more narrow link related specifically to game crash, and game freeze related issues:

    The link: Troubleshoot game issues on Xbox | Xbox Support

    In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

    Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

    Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

    I wish you a lovely day, and I hope this helps you out! All the best!

    Kind Regards

    Stay safe, and happy gaming!
  3. xboxfeedbag Win User

    Store Issues-freezes and goes to homepage

    Having the same issue on Minecraft. Any time I click on a texture/skin/mash-up pack the game makes a humming sound and then freezes and kicks you out of the game to the Xbox One home screen.
  4. KAM7KAZ7 Win User

    All Xbox One games freeze and kick me to home screen

    I just plugged my xbox one into a power strip with no surge protection. But it still freezes and kicks me back to the home screen when I try to play Watch dogs (disc).

    Only my xbox one was plugged into the power strip.
  5. RoomyBlock Win User

    tired starting a new world and it keep freezing, then rebooting

    I am also having a problem. I am unable to create a new world. It freezes and then it kicks me to the home screen.
  6. citrusDRO 420 Win User

    fortnite

    no didn't work still freezing up on loading screen deleted and installed again rebooted still kicks to home screen but can load right in on same account on switch
Thema:

Xbox One S freezes and kicks to home screen.

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