Xbox one S doesn’t turn on

Hello Keira04 how are you?

My name is Ezequiel I'm an Independent Consultant.

The Xbox Series X|S, Xbox One X and Xbox One S have an internal power supply that works worldwide. If your console won't turn on, it's possible it just needs a power reset. Many times, power problems occur due to the power reset right after a power surge.

To reset the internal power supply, follow these steps:

Disconnect the console's power cord.

Wait 10 seconds.

Plug the cable back into the console and press the Xbox\uE3E3 button on the front of the console.

If the console turns on, the internal power reset worked. Follow this step if the issue happens again.

Make sure the outlet you use works with other devices.

Make sure the power cord is properly plugged into the wall outlet and into the console.

Make sure you are using the power cable that came with your console and that it is the correct cable for your region.

Just froze mid game one day then stopped turning on

Consider filing for repairs as this seems to be a hardware issue

I know that I registered my Xbox One S but it doesn’t show up in devices. I tried putting in the serial number again but that doesn’t work.

My fiancé plays them perfectly fine on his Xbox one s. He doesn’t have a series s yet.