Xbox one S doesn’t recognize my controllers anymore.

Hello, Oskar L. I'm Arturo, a community user like you, and I'll be glad to provide assistance with your inquiry today.

I'm sorry to hear that your Xbox is not recognizing your controllers wirelessly.

Not only that, but based on the information you provided, it could be a hardware issue.

However, before considering that, I would like to ask if you tried:

A. Connecting the controller to your Xbox via USB connection.

B. If you have another console next to you, or if you live close to someone that has a console, attempt to pair your controllers on the other Xbox.

C. Power cycling the Xbox

“Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off.

Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller.

If you don't see the green boot-up animation when the console restarts, repeat these steps.
Make sure that you hold the power button until the console completely shuts down.

Important: If your console is in Sleep mode, the above steps will shut the console off completely. Sleep mode, or the ability to turn on your console by saying “Xbox on,” won't be enabled until you restart the console.”

Reference link: https://support.xbox.com/help/hardware-network/power/restart-or-power-cycle-console

D. Factory reset your console:

Open Settings > System > Console Info > Reset > Select “Keep my games & apps”.

I'll remain attentive to your comments.

Regards,

Arturo.

Okay, embarrassingly - power cycling solved it

My computer running Windows 10 doesn’t recognize Xbox One controller. I plugged in an Xbox controller to the USB slot but I saw it vibrating, the lights flashing but it didn’t work. I did some troubleshooting such as running
the device troubleshooter, trying to use another USB slot. I also cannot see the controller in the device manager.

It is 1697 model.

I tried everything already in that guide.

My Xbox One S controller is running firmware 3.1.1215.0.

I can't tell if is it the controller or is it the Xbox One S.

My feeling says it is cause by the Xbox One S update of last weekend, cause it was working before.

And also, i did a hard reset and like i wrote before the controller was working wireless, till during the setup it did an update and a restart. After this i could not connect the controller wirelles anymore.

This moderator is clearly copying and pasting old data from the Xbox One days. This troubleshoot doesn’t work on Xbox Series X or S consoles.

“Cloud saved games” isn’t an option anymore.

I can’t find how to force a cloud sync. I can’t play Starfield on my other console in another room because the data won’t sync.

What’s the point of cloud saving if it doesn’t actually save???