Xbox one s can't recognize the CD

Hello, my Xbox one s can't recognize the CD, all of them are the same, how to solve it, thank you.

Hope someone can answer.

Hi,

I’m ,

Your Console’s Disk Scanner maybe going bad You want me to give you a link To a Xbox Console Specialist can take a look at it?

How can I buy Laser cleaner？

I just tried, but it didn't work

You could also try buying a laser cleaner disc...sometimes dust can get onto the laser which will stop it scanning the discs.

You should never use a laser cleaning disc with your console as they can cause damage to the lens.

It does tell you this in the user manual that comes with the console.

Thank you for correcting me...I have deleted the offending post.

You could also try buying a laser cleaner disc...sometimes dust can get onto the laser which will stop it scanning the discs.

You should never use a laser cleaning disc with your console as they can cause damage to the lens.

It does tell you this in the user manual that comes with the console.