Xbox One Registration Issue

Discus and support Xbox One Registration Issue in XBoX Games and Apps to solve the problem; My main account that got banned ' iiTemperr ' is apart of the Xbox Preview Dashboard and I recently got into it again with my new account which is this... Discussion in 'XBoX Games and Apps' started by HosTiLe SH0T, Jul 30, 2014.

  1. HosTiLe SH0T
    HosTiLe SH0T Guest

    Xbox One Registration Issue


    My main account that got banned ' iiTemperr ' is apart of the Xbox Preview Dashboard and I recently got into it again with my new account which is this one and it says "Sorry, this console has already been registered to a different account." Is there any
    way someone can unregister it so I can register from my new account?

    :)
     
    HosTiLe SH0T, Jul 30, 2014
    #1
  2. Copchic2726
    Copchic2726 Guest
    Xbox One Registration Issue

    ok I need a place to vent about this issue since it appears that the Advocacy Team isn't going to do anything for me. Long story short: Brand new Xbox One purchased from Best Buy April of this year, given to me for my birthday just last thursday, opened
    up and discovered disc drive does not work, tried to return to best buy but due to the purchase date being so long ago I was told I had to go through microsoft, contacted support and after all the troubleshooting hoops I was told it was defective and needed
    to be repaired, but when they tried to register the console there is an issue with the SN not matching records or something like that, so was told it would be escalated to a hardware specialist (Bernadett) with the advocacy unit and should be contacted within
    72 Hrs. On the 3rd day I got an email from her requesting picture of my SN sticker from console. When I tried to send picture in a reply message (by phone and PC) I keep getting an error email saying that they can't receive the attachment. So go back to support
    chat to try to get another way to send picture and of course they offer me no other method!!! So I have replied to this email address about 30ish times just asking for a response as what I can do next to get this expedited as I am sitting here with a completely
    useless machine. Yet still NOTHING!!!! I AM AT A LOSS HERE PEOPLE! What can I do???????
     
    Copchic2726, Jul 30, 2014
    #2
  3. onyxishere
    onyxishere Guest
    Xbox One Registration Issue

    Sorry to hear it. Have you tried making the attachment smaller using an editing program such as Paint?

    If not, give that a try. Another alternative would be to put the picture on an external site such as Photobucket and then email the link to the person.

    It is possible that attachments cannot be received at that address.
     
    onyxishere, Jul 30, 2014
    #3
  4. onyxishere
    onyxishere Guest

    Xbox One Registration Issue

    Another person with the same issue has a thread out. Read it over then send a pm to UrbanizedTree with the details he has asked for.

    forums.xbox.com/.../1801822.aspx
     
    onyxishere, Jul 31, 2014
    #4
  5. onyxishere Win User

    Xbox One Registration Issue

    Another person with the same issue has a thread out. Read it over then send a pm to UrbanizedTree with the details he has asked for.

    forums.xbox.com/.../1801822.aspx
  6. onyxishere Win User

    Xbox One Registration Issue

    Sorry to hear it. Have you tried making the attachment smaller using an editing program such as Paint?

    If not, give that a try. Another alternative would be to put the picture on an external site such as Photobucket and then email the link to the person.

    It is possible that attachments cannot be received at that address.
  7. Copchic2726 Win User

    Xbox One Registration Issue

    That seems to be the only response I have been given- someone will get back to you soon, you should hear something in the next 24 hours, this has been escalated to the appropriate people.... I am just really frustrated with this entire situation and can
    truly say that this has been my worst customer service experience with any company.
  8. Misses Quinzel Win User

    Xbox One Registration Issue

    Hey there, Copchic2726! I'm sorry to see this odd situation you're stuck in! I'd like to help you out, so I've passed your information on to the appropriate people. You should receive contact over the next few days. Please make sure all of your contact
    information is up to date!

    Feel encouraged to keep us updated here as well! We'd love to know of the outcome for this.
  9. Hordie Win User

    Unable to Access Preview Program App

    Sorry you're having issues with the preview program. Please see the links below and post in the Preview Forum if you're having issues with the preview program and cannot access those, post in the Registration Support forum.

    Xbox One preview forum

    Registration Support
Thema:

Xbox One Registration Issue

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