Xbox One refusing to stream to any device

Discus and support Xbox One refusing to stream to any device in XBoX on Mobile to solve the problem; My Xbox One console is refusing to connect to both the Xbox Companion App and Xbox One Smartglass App on Windows and the Xbox App for Android after... Discussion in 'XBoX on Mobile' started by rwatt6, Mar 31, 2021.

  1. rwatt6
    rwatt6 Guest

    Xbox One refusing to stream to any device


    My Xbox One console is refusing to connect to both the Xbox Companion App and Xbox One Smartglass App on Windows and the Xbox App for Android after downloading the latest software update. It managed to connect to the Companion App and display a frozen frame before disconnecting on the first attempt, and it successfully connected to the Android App for a short period of time before I manually disconnected it as to move to my PC.

    Remote features are enabled on the console. The console is awake and signed in. All devices and apps have been restarted. All devices are on the same network.

    :)
     
    rwatt6, Mar 31, 2021
    #1
  2. 1711JoeMama Win User

    Xbox refuses to sync with any devices.

    it works on everything but the xbox and yes it works when plugged in but after it does not
  3. JosefLBohorquez Win User

    Xbox refuses to sync with any devices.

    The thing with the USB that you said is the offline update, right?

    https://support.xbox.com/help/hardware-network/...

    If that's the case and the issue persists, it seems that something is failing with the component in charge of pairing the accessories. Due to the offline update reinstall the system from scratch

    I can advise you to get your console inspected, you can open a repair order with Microsoft if your console is within warranty or not. Or if you prefer use a third party retailer / store
  4. wi7bit Win User

    Xbox refuses to sync with any devices.

    Hi 1711JoeMama

    If the controller works via Bluetooth or USB to other devices, then it can only be a wireless controller card in the console that is faulty and will need to be sent off for repair.

    Is the Wi-Fi working? I believe these are on the same circuit board.
  5. JosefLBohorquez Win User

    Xbox refuses to sync with any devices.

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this 1711Joemama

    If you try connecting the controller via cable, it works with the console?

    And, in order to isolate a bit more the issue or determine a hardware issue.

    If you pair your controller with a different device (phone, another console or PC) are you able to use the controller as expected or not?

    Let me know, I'll be waiting for your reply
    Greetings
  6. Il Buster lI Win User

    Child account allowed to broadcast

    Hi there,

    Follow these steps - settings - Devices & streaming - device connections - (xbox app) allow connections from any device - (this xbox) - allow play to streamings & allow gaming streaming to other devices
Thema:

Xbox One refusing to stream to any device

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