XBOX One received from service, still broken

Discus and support XBOX One received from service, still broken in XBoX on Consoles to solve the problem; Hi! I just received my XBOX from service. It was sent to service (Germany) to have the disc drive fixed, but it still does not read DVDs or Bluerays.... Discussion in 'XBoX on Consoles' started by Player780499124, Oct 23, 2017.

  1. Player780499124
    Player780499124 Guest

    XBOX One received from service, still broken


    Hi!

    I just received my XBOX from service. It was sent to service (Germany) to have the disc drive fixed, but it still does not

    read DVDs or Bluerays. How should I go about to have it really fixed, since its already paid for?

    br, Tommi

    :)
     
    Player780499124, Oct 23, 2017
    #1
  2. MoShef
    MoShef Guest
    MoShef, Oct 23, 2017
    #2
  3. EscoriaHumana
    EscoriaHumana Guest
    One month without my controller...

    The left stick broke on february 5th. The broken controller arrived at Xbox Repair center on february 17. I haven't received my controller back. DON'T BUY THIS CONSOLE! Its a RIPOFF, a scam! There is no help from customer service at all! I have written
    about 7 e-mails and received NO RESPONSE AT ALL. Also its worthles to call customer service!

    DON'T BUY THIS CONSOLE! ITS BROKEN!
     
    EscoriaHumana, Oct 23, 2017
    #3
  4. gds1972
    gds1972 Guest

    XBOX One received from service, still broken

    Hi

    Can you please try following the support guide below to see if this helps with your problem. Two quick checks I would make immediatelty are does the console read game discs without issue, if it does read game discs I would next check to make sure the Blu-Ray
    & DVD player app is installed ans installed correctly.

    Troubleshoot Xbox One Disc Errors
     
    gds1972, Oct 23, 2017
    #4
  5. gds1972 Win User

    XBOX One received from service, still broken

    Hi

    Can you please try following the support guide below to see if this helps with your problem. Two quick checks I would make immediatelty are does the console read game discs without issue, if it does read game discs I would next check to make sure the Blu-Ray
    & DVD player app is installed ans installed correctly.

    https://support.xbox.com/en-US/xbox-one/console/disc-error
  6. BI6 R3D Win User

    Xbox One Rapair

    I sent my broken xbox one back on launch day, they received it on Tuesday, still waiting for a replacement to be shipped back. I was told that a new one would be sent out as soon as they received the broken one but they have had it for 4 days now and nothing???
  7. Tamizander Win User

    WORST Xbox Support from a LAUNCH DAY ONE CONSOLE - I can't get help!

    Sorry, I received a broken controller with my Xbox One and the replacement was also broken.

    It is a personal preference to just purchase a new one.

    However, I am seeing that MANY people are receiving broken controllers from MS. Because of that, yes, they should take care of the issue.

    Following that logic, we should go and tell everyone with a broken console to "Just go out and buy a new one and not bother Microsoft". It's horrible advice.

    Microsoft should take care of the broken equipment I paid for. Period.
  8. Jamrock60 Win User

    My Xbox One Replacement Story

    You are one of the Lucky one's. I also receive a broken Xbox One and it now 12 days later and I am still calling Microsoft to find out where my replacement is. They tell me they have escalate my case every time I call and has not receive a call back from
    any one. I am so frustrated. all I need is what I paid for and no one is helping me at Microsoft.
  9. notp4dp Win User

    Controller acting up

Thema:

XBOX One received from service, still broken

Loading...

  1. XBOX One received from service, still broken - Similar Threads - received service still

  2. So, my elite series 2 controller went out on me, they received it 2 days ago per the...

    in XBoX on Consoles
    So, my elite series 2 controller went out on me, they received it 2 days ago per the...: I had this elite series 2 controller for a little under a year when it decided to just not turn on. It was fully charged when this issue occurred, so I put in a warranty order and Microsoft sent...

  3. I didn't received my reward

    in XBoX on Windows
    I didn't received my reward: So, using the points i I have accumulated, i bought the Sea Of Thieves Coins pack, i used the code, downloaded, but it didn't appeared in my account, the Sea of Thieves i have was bought on the...

  4. Today I was using LFG for fallout 76 and I received a 2 day com/multiplayer ban for my post...

    in XBoX Accessibility
    Today I was using LFG for fallout 76 and I received a 2 day com/multiplayer ban for my post...: The LFG post says "W: Salt 100 caps each or 6 salt for 1 bait. Camp by fishers rest" Salt is a uncommon cooking ingredient that is often bought on lfg from my understanding, bait is everywhere on...

  5. Unable to receive notifications from xbox app?

    in XBoX on Windows
    Unable to receive notifications from xbox app?: I recently got a new phone and am unable to receive notifications from the Xbox app even though all of permissions are the same and my phone setting are set to allow notifications. I don't know if...

  6. Minecraft: Not Receiving Java Edition when I own Bedrock Edition

    in XBoX Games and Apps
    Minecraft: Not Receiving Java Edition when I own Bedrock Edition: Hi. A long time ago, I purchased Minecraft For Windows, which is the same as Minecraft: Bedrock Edition. However, when everyone was getting Minecraft: Java Edition for owning Bedrock Edition, I...

  7. I'm not receiving any codes

    in XBoX Accessibility
    I'm not receiving any codes: When I try to log into my xbox live account, it ask to send a security code only I never get it no matter how long I wait. But I can log into my hotmail just fine and I can log into the xbox app...

  8. Haven't received refund 1.5 months aftr cancelling gamepass

    in XBoX Games and Apps
    Haven't received refund 1.5 months aftr cancelling gamepass: I had purchased gamepass through UPI for 449 rs . And refunded same day as my pc didn't support the games . Hence refunded and also got confirmation email regarding sucessful refund and reflection...

  9. Why haven't i received my gears of war reloaded code?

    in XBoX Games and Apps
    Why haven't i received my gears of war reloaded code?: I bought Gears of War Ultimate edition digitally since launched and i heard were supposed to get a free upgrade on my xbox and still haven't received my code from xbox anybody having the same...

  10. Has anyone ever not received their console back from MIcrosoft after a service request?

    in XBoX on Consoles
    Has anyone ever not received their console back from MIcrosoft after a service request?: I sent my console in but MIcrosoft say they don't have it. I can prove they do! I can't get anywhere with Microsoft and don't know what to do next. Any help or suggestions? I obviously want my...