XBOX One received from service, still broken

Discus and support XBOX One received from service, still broken in XBoX on Consoles to solve the problem; Hi! I just received my XBOX from service. It was sent to service (Germany) to have the disc drive fixed, but it still does not read DVDs or Bluerays.... Discussion in 'XBoX on Consoles' started by Player780499124, Oct 23, 2017.

  1. Player780499124
    Player780499124 Guest

    XBOX One received from service, still broken


    Hi!

    I just received my XBOX from service. It was sent to service (Germany) to have the disc drive fixed, but it still does not

    read DVDs or Bluerays. How should I go about to have it really fixed, since its already paid for?

    br, Tommi

    :)
     
    Player780499124, Oct 23, 2017
    #1
  2. MoShef
    MoShef Guest
    MoShef, Oct 23, 2017
    #2
  3. EscoriaHumana
    EscoriaHumana Guest
    One month without my controller...

    The left stick broke on february 5th. The broken controller arrived at Xbox Repair center on february 17. I haven't received my controller back. DON'T BUY THIS CONSOLE! Its a RIPOFF, a scam! There is no help from customer service at all! I have written
    about 7 e-mails and received NO RESPONSE AT ALL. Also its worthles to call customer service!

    DON'T BUY THIS CONSOLE! ITS BROKEN!
     
    EscoriaHumana, Oct 23, 2017
    #3
  4. gds1972
    gds1972 Guest

    XBOX One received from service, still broken

    Hi

    Can you please try following the support guide below to see if this helps with your problem. Two quick checks I would make immediatelty are does the console read game discs without issue, if it does read game discs I would next check to make sure the Blu-Ray
    & DVD player app is installed ans installed correctly.

    Troubleshoot Xbox One Disc Errors
     
    gds1972, Oct 23, 2017
    #4
  5. gds1972 Win User

    XBOX One received from service, still broken

    Hi

    Can you please try following the support guide below to see if this helps with your problem. Two quick checks I would make immediatelty are does the console read game discs without issue, if it does read game discs I would next check to make sure the Blu-Ray
    & DVD player app is installed ans installed correctly.

    https://support.xbox.com/en-US/xbox-one/console/disc-error
  6. BI6 R3D Win User

    Xbox One Rapair

    I sent my broken xbox one back on launch day, they received it on Tuesday, still waiting for a replacement to be shipped back. I was told that a new one would be sent out as soon as they received the broken one but they have had it for 4 days now and nothing???
  7. Tamizander Win User

    WORST Xbox Support from a LAUNCH DAY ONE CONSOLE - I can't get help!

    Sorry, I received a broken controller with my Xbox One and the replacement was also broken.

    It is a personal preference to just purchase a new one.

    However, I am seeing that MANY people are receiving broken controllers from MS. Because of that, yes, they should take care of the issue.

    Following that logic, we should go and tell everyone with a broken console to "Just go out and buy a new one and not bother Microsoft". It's horrible advice.

    Microsoft should take care of the broken equipment I paid for. Period.
  8. Jamrock60 Win User

    My Xbox One Replacement Story

    You are one of the Lucky one's. I also receive a broken Xbox One and it now 12 days later and I am still calling Microsoft to find out where my replacement is. They tell me they have escalate my case every time I call and has not receive a call back from
    any one. I am so frustrated. all I need is what I paid for and no one is helping me at Microsoft.
  9. notp4dp Win User

    Controller acting up

Thema:

XBOX One received from service, still broken

Loading...

  1. XBOX One received from service, still broken - Similar Threads - received service still

  2. Xbox One S not receiving preview updates.

    in XboX Insiders
    Xbox One S not receiving preview updates.: My Xbox One S is in the Omega Preview of the Xbox Insider Update Preview and I have not been receiving Omega Updates. Anyone knows why submitted by /u/No-Resort-5929 [link] [comments]

  3. Series X stuck on Omega 2608.260927-0830, not receiving any newer Omega updates

    in XboX Insiders
    Series X stuck on Omega 2608.260927-0830, not receiving any newer Omega updates: Hey everyone, I set up a new Xbox Series X on October 8 and signed in with my Insider account. The account has been in the Insider program for about 5 years but is still level 1, so it's on the...

  4. I'm in Delta but still haven't received the Mythic Achievements update

    in XboX Insiders
    I'm in Delta but still haven't received the Mythic Achievements update: Basically, I was in the Xbox Insider Program years ago, and I joined again when I found out Mythic Achievements had been added. I’m in the Delta ring, but I still haven’t received the update. Is...

  5. Omega Players not receiving any preview

    in XboX Insiders
    Omega Players not receiving any preview: Since no one in the moderation team has made statements about it, I’ll make a post. Me as well as others in the Omega Ring haven’t received any of the previews even ones from September 1st. Most...

  6. Omega users who have not received the update, please read below. Support link provided.

    in XboX Insiders
    Omega users who have not received the update, please read below. Support link provided.: I'm seeing a lot of posts, and just figured this out talking to another user so figured I'd share the info. This is directly from Xbox and insider support....

  7. Disc To Digital - Omega - Anyone received it?

    in XboX Insiders
    Disc To Digital - Omega - Anyone received it?: As title states, anyone in Omega ring receive the update for disc to digital yet? submitted by /u/Hot_Phrase730 [link] [comments]

  8. I have the Day One Achievement code redeemed in my account, but I haven't received my badge.

    in XboX Insiders
    I have the Day One Achievement code redeemed in my account, but I haven't received my badge.: For context, I redeemed the Day One Achievement code on my Xbox, but I still haven't received the new Day One badge. I tried contacting support, and they said they can't help me, so I'm posting...

  9. Never Received the Microsoft 50th anniversary badge

    in XboX Insiders
    Never Received the Microsoft 50th anniversary badge: I noticed that some of my friends have the badge on their profiles. I remember joining the preview and checking it periodically, but it hasn’t appeared on my profile yet. Has this happened to...

  10. Has anyone ever not received their console back from MIcrosoft after a service request?

    in XBoX on Consoles
    Has anyone ever not received their console back from MIcrosoft after a service request?: I sent my console in but MIcrosoft say they don't have it. I can prove they do! I can't get anywhere with Microsoft and don't know what to do next. Any help or suggestions? I obviously want my...