Xbox one promo code in amazon/microsoft store

i hope don't have to wait again and again like in the chat support to receive my digital copy of forza horizon 2.. it's not normal, microsoft doesn't respect the commitment... it's scandalous to come there to receive what was to come back to me than a month
ago!

Chat with Microsoft Store customer support (calling didn't resolve it). They escalated it to a different dept and they provided a new promo code in 3 business days. The promo code works on all the Xbox One systems and promotional bundles as well.

Good god why post suggestions if you dont know the correct answers.

When pre ordering from MS store you will get one of two promos right now depending if the game qualifies.

Some games will get you 15,000 microsoft credits towards your rewards account. And some ganes will get you a 10$ currency card.

Too redeem said currency card you will get a promo code sent to the email account associated with your gamertag. Once this promo code is recieved you will need to navigate back to the microsoft store online, add the 10$ currency card to your shopping cart
then you will need to proceed to check out where there will be an option to redeem promo code once promo code is entered you will notice the bill is now 0.00$ click check out and it will show you your digital receipt including a digital code to use on your
xboxs store.

You changing the email associated with your account recently is going to delay the process of recieving the promo code!

When you make a purchase on microsoftstore.com it should ask for a promo code when you add your payment information.

If you're trying to use it through the console or xbox.com, it will not work since this is a promo code for the Microsoft Store.

Thanks but i wasnt talking about an Xbox Gift Card but a Microsoft (Store) Gift Card (Microsoft Currency) since it is directly Microsoft shouldnt it work on promo-code for Dev mode payment ?