Xbox One Party chat cannot connect with PC Xbox Companion app

Just Kleb · Jun 21, 2020

I have a specific problem with xbox one party chat. Party chat works perfectly when I connect with other Xbox one players, However when a PC player on the xbox one companion app connects, it instantly
disconnects me. This also occurs joining partys with said players. I have tried Upnp resets for modem, ports, power cycling for both modem and Xbox one. This problem occurs without fault, if on Wired or Wireless connection. I have tried everything i've been
able to find so far, but cant resolve.

:)

MikeHEATUP

the double audio im hearing is coming from the companion app on my pc that im using to stream from my xbox. its not from streamlabs. im getting the audio from my xbox and my pc via the companion app. but im using the companion app to use party chat to
talk. so i cannot mute it because it then mutes the party chat audio and im not able to hear my party.

SammyVS

Install the Xbox Companion app if you haven't installed it on your PC. Then open the Xbox app and see if you can create a chat party there.

Quietbutterfly5

The companion app is going to be indergoing some new upgrades as for the new console coming soon , and the app was also not deisgned for PC players to connect to it however try reinstalling the app on a mobile device to see if it helps if not contact microsoft.com/support

Silverstride

I would contact Xbox Support, they should be able to help you.

Bark_LB

Try having them use the gamebar or new xbox app if possible. I personally haven't had an issue with the companion app recently, but as it's being phased out it does have a few bugs

Xbox One Party chat cannot connect with PC Xbox Companion app