Xbox ONE original gray screen after boot animation

Hello Dérek,

I was ging to bed ( i live in europe) and i saw this message.

Im sad to hear this news. But thanks for all the help.

Joel

Dérek,

my console frose during the update.

Should i unplug it and try the reset again?

its been 2 hrs

Joel.

Hello Joel.

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

Full HD would not cause this error, only corrupted or damaged HD.

Let's try to solve it that way here. See if the solution screen opens

Disconnect the network cable if using a wired network connection.

Turn off the console and unplug the power cord to ensure the console is completely turned off.

Wait 30 seconds and plug in the power cord again.

Hold down the BIND (located on the left side of the console) and EJECT (located on the front of the console) buttons and press the Xbox button on the console.

Keep pressing the BIND and EJECT buttons for 10 to 15 seconds

.

Listen to the two “activation” tones with a few seconds of difference between them. Release the BIND and EJECT buttons after the second activation tone.

Perform until the solution screen opens

After opening the solution screen, click on reset and then choose the option to keep my games.

I look forward to your reply, friend.

Dérek.

I tried 4x and it just hangs at 2%.

What do i do?

Joel.

Hello Dérek,

Im resseting the xbox now. It says 'pepairing console'.

I'l keep you notifyed

Joel.