Xbox one - ongoing difficulty connecting multiplayer gaming

Discus and support Xbox one - ongoing difficulty connecting multiplayer gaming in XBoX on Consoles to solve the problem; What Country/State/Province do you live in? - Canada, British Columbia Modem brand & model number: actiontec v1000h Router brand & model number:... Discussion in 'XBoX on Consoles' started by OpticLemming585, Jan 1, 2016.

  1. OpticLemming585
    OpticLemming585 Guest

    Xbox one - ongoing difficulty connecting multiplayer gaming


    What Country/State/Province do you live in? - Canada, British Columbia

    Modem brand & model number: actiontec v1000h

    Router brand & model number: actiontec v1000h

    How many Xbox 360 and Xbox One consoles are connected to this router?: 1

    Wired or Wireless (for each console): wireless

    Things you have tried: cycled power on router, restored to factory settings, restored xbox to factory settings, port forwarding, reserved dhcp address for xbox, dmz, refresh upnp tables per troubleshooting

    Is UPnP Enabled? Yes/No/Unknown: -yes

    Do you have a NAT error? If so, what is your NAT type?:- no, nat open

    Any Error Codes you encounter: 100 packet loss and/or unable to secure teredo ip

    Who is your ISP? (Internet Service Provider):

    TELUS I can connect to xbox live, network tests show ok, but multiplayer tests show either the packet loss or teredo error. Playing starwars battlefront , unable to connect to ea servers...has connected a few times but connection 'times out'....please help...I
    have spent hours trying to solve this!

    :)
     
    OpticLemming585, Jan 1, 2016
    #1
  2. JakeConway
    JakeConway Guest
    xbox live error

    This is an ongoing problem which Microsoft are trying to fix, i am also having an issue connecting but there isn't anything we can do at the moment. All we can do is wait for the service to be back up

    Thanks! Happy Gaming!
     
    JakeConway, Jan 1, 2016
    #2
  3. MisterFizzle
    MisterFizzle Guest
    hi

    Hey there Kamamiii7,

    Sorry to hear you're having issues connecting to LIVE.

    We had a service outage, which may have been the reason you were having difficulty connecting.
    Are you able to connect to LIVE now?

    If so, hooray! Have fun gaming!

    If not, check out these troubleshooting guides and see how they go for you.

    http://support.xbox.com/xbox-live/connecting/first-time-connect

    http://support.xbox.com/xbox-live/connecting/connection-error-solution



    Let us know how that goes and we'll work from there.
     
    MisterFizzle, Jan 1, 2016
    #3
  4. EnenDaveyBoy
    EnenDaveyBoy Guest

    Xbox one - ongoing difficulty connecting multiplayer gaming

    make it a wired connection and see what happens, also contact support, this is a discussion forum, no one from MS ventures here.
     
    EnenDaveyBoy, Jan 1, 2016
    #4
  5. EnenDaveyBoy Win User

    Xbox one - ongoing difficulty connecting multiplayer gaming

    make it a wired connection and see what happens, also contact support, this is a discussion forum, no one from MS ventures here.
  6. XBF Eladio M Win User

    Farming simulator

    Thank you for taking the time to post this on the Xbox Forums. We understand that you are currently experiencing difficulties with using certain in-game features.

    Are you receiving any error codes when you try to get into an online session? Does this occur with any other game?

    I would recommend testing your multiplayer connection. and if you receive any error messages, I would implore you to check out the article that covers

    troubleshooting multiplayer connection errors    .

    I hope this helps.
  7. taidara Win User

    HELP !!!!! Everything works except online mutiplayer

    This has been an ongoing issue since February last year, where users who has to work their way around the IEEE 802.1X authentication method (not supported by the Xbox One) by using a "spoofed" MAC address, can't use their console to connect to multiplayer
    sessions.
  8. Drew Kasra Win User

    Cannot Run Sea of Thieves on Laptop (But Can on Desktop)

    The laptop has continued to be connected when looking at the Xbox Networking NAT Type and Server Connectivity. Teredo seems to be configured properly when looking at its settings on the command prompt, showing that it is qualified. Sea of Thieves will still not work.

    I thought I'd see if any of the other PC Game Pass multiplayer games worked, so I downloaded Tetris and was able to use multiplayer without any difficulty.

    So, I'm confused as to why the Teredo settings seem to be configured correctly, and I'm able to play one multiplayer game but not Sea of Thieves.
  9. XBF Eladio M Win User

    Ayuda porfavor tengo problemas para conectar mi consola a internet [Mod Translation - Help please I am having trouble connecting my console to the internet]

    Hey Pablo

    Thank you for taking the time to post this on the Xbox Forums. We understand that you are currently experiencing difficulties with connecting to online matches.

    Are you receiving this on the Xbox One or an Xbox 360? You mentioned that you have already checked your connection to the internet but if try testing your multiplayer connection, do you receive any error code? If you do, I would recommend using the

    Xbox One Multiplayer Connection Error Solution     wizard to see if this will help resolve this error code.

    Give this a try and let us know if this works for you!
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Xbox one - ongoing difficulty connecting multiplayer gaming

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