Xbox one not reading it's own disc but it reads 360 disc

Hey T1ckf0rtACK! Check out
these troubleshooting steps and see if they help your console read discs again. If you continue to have issues after those steps, you will need to have the console
repaired. Thanks!

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Hi,

It's not the discs it's your console. If your console can not read DVD movies then it won't read Xbox 360 games either. DVD movie discs use the same type of discs that 360 games use (DVD-9).

The Xbox One has two lasers to read discs. One for Blu-rays - which Xbox One discs games are made of - and one for reading DVD's and Xbox 360 games.

Hi,

Do other BC Xbox 360 game discs work on your Xbox One? For the Xbox One to recognise the game and download it from Live it must:

• Be able to read the disc. Check if the disc is dirty or damaged
• Have a working Optical drive capable of reading Xbox 360 discs. Try other BC discs or test a DVD movie.

The Xbox One has two diodes for reading discs in the optical Blu-ray Drive. A red laser is used to read Xbox 360 and DVD movies and a blue laser to read Xbox One games and Blu-ray movies. If the diode for reading DVD's is faulty, BC Xbox 360 discs won't
work.

Sorry about your problem there.

When you try other discs that work, are these 360 discs or Xbox One game discs?

Do you own any other 360 disc games and they work?

I ask this because 360 discs are DVD discs and Xbox games are on Blu-ray. There is a separate laser for reading DVD discs in the console.

Please let us know.

I'm having this problem too, but only with Xbox 360 discs, Xbox One discs are read instantly, but I have to keep ejecting the 360 discs and reinserting them about 20 times before they read, it's getting very annoying now