Xbox one not letting me choose my external NTFS drive as a capture location

Discus and support Xbox one not letting me choose my external NTFS drive as a capture location in XBoX on Consoles to solve the problem; Got an external drive formatted to NTFS to record gameplay, but my xbox one isn't allowing me to choose it as a capture location. When I plug it in the... Discussion in 'XBoX on Consoles' started by ParkerWendel, May 17, 2019.

  1. ParkerWendel
    ParkerWendel Guest

    Xbox one not letting me choose my external NTFS drive as a capture location


    Got an external drive formatted to NTFS to record gameplay, but my xbox one isn't allowing me to choose it as a capture location. When I plug it in the xbox pops up with [external media storage ready].

    I know that the drive is formatted to NTFS, and i'm wondering if anyone knows a solution to this problem. Maybe theres a way to get the xbox one to forget the device? Or if i erase my xbox and download my profile and games again would that work?

    Any suggestions would help, thanks for your time. Xbox one not letting me choose my external NTFS drive as a capture location :)

    :)
     
    ParkerWendel, May 17, 2019
    #1
  2. TheVet96 Win User

    Xbox one not letting me choose my external NTFS drive as a capture location

    Hi Parker!

    Just to add-on to what the moderator pointed out already.

    "When you first connect, Xbox will prompt you to format your device. You can use it for Xbox games and apps, or for personal media such as pictures, music, and video. (Xbox will treat devices that don’t
    meet the above requirements as media storage.)"

    It sounds like the format isn't correct to what the xbox reads for its requirements.
  3. Jedi Scotty Boy Win User

    Xbox one not letting me choose my external NTFS drive as a capture location

    Make sure it is usb 3.0.Also try going into settings-storage and setting it as the default drive.
  4. XBF Brad A Win User

    Xbox one not letting me choose my external NTFS drive as a capture location

    Hi Parker,

    Thanks for coming to the forums. With issues like this first try and
    power cycle
    the console. If that doesn't work you may need to reformat the external hard drive. If you have a different console try plugging the External HD into it see if it recognizes it.

    Thanks,

    Brad
  5. Just a Volunteer Win User

    Pictures and videos captured on my console are regularly erased

    There is only a finite space on the console internal drive to store captures.

    To my understanding, if you make a lot of game clips and screenshots that space is quickly used up and any subsequent captures will overwrite the oldest file on the drive if its full. This space is a reserved area in the system area and not the entire drive space.

    If you upload your captures to the Xbox Network and/or OneDrive you can safely delete the captures on the internal drive using Manage captures on xbox console.

    The alternative is to connect a external drive, formatted to NTFS, and change your capture location to the external drive. Be aware that this option doesn't allow sharing on the Xbox Network.
  6. Just a Volunteer Win User

    Clips and Pictures being deleted

    Clips take up a lot more of your internal drive space than screenshots.

    There is only a finite space on the console internal drive to store captures.

    To my understanding, if you make a lot of game clips and screenshots that space is quickly depleted and any subsequent captures will overwrite the oldest file on the drive if its full.

    The capture space is a reserved area in the system area and not the entire drive space.

    If you upload your captures to the Xbox Network and/or OneDrive you can safely delete the captures on the internal drive using Manage captures on xbox console.

    The alternative is to connect a external drive, formatted to NTFS, and change your capture location to the external drive. Be aware that this option doesn't allow sharing on the Xbox Network.
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Xbox one not letting me choose my external NTFS drive as a capture location

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