Xbox One Not Displaying on 50" TCL Roku 50S421

SwiftieLover13 · Jul 19, 2022

This morning, when I turned on my Xbox One, I was able to get a visual display and use it normally. However, a few hours later, my TCL Roku TV is saying that my Xbox One is not connected ("No Singal. Is it on?") I have tried setting my HDMI cord to all three HDMI channels, all of which get the same result. Even attempting to reboot the Xbox One to a lower resolution display did not work.

As a secondary issue, my Xbox One controller is also failing to sync with the console, even though everything was working fine a few hours ago.

How can I fix these problems?

:)

Lucas Lauer

Hello, SwiftieLover13. Thanks for reaching out. I'm Lucas, an Independent Advisor and a Microsoft user just like you. I'll be glad to help you out.

May I know if you are able to test your console on another TV?

Waiting for your kind reply.

TheSpyChicken00

I have the same problem. It looks like there aren't any remote codes yet for the TCL Roku TV's. They use a special Roku remote that has an ON - OFF button unlike normal Roku remotes.

Hopefully we will get an update soon that includes a new remote code for these.

I have a 55FS4610R and all of the codes that the XBOX has for TCL do not work.

RustyRobards

Yes, im playing on a 4k, hdr 49” tcl roku tv

DominumStige

Hi!

The latest version of Dolby Vision should be installed. For updates to the selected model, you can follow the

instructions.

Internet Expert

The TCL website has some instructions on how to configure your TV to let the Xbox One X fully utilize 4K: https://support.tclusa.com/20272-roku/268433-will-my-xbox-one-x-play-in-4k-60hz

Verify that your TV is capable of HDR by going to the Xbox One X display settings and open "4K TV details".

In the Xbox One X display settings, ensure you have "color depth" set to at least "30 bits per pixel (10-bit)" to enable HDR.

Xbox One Not Displaying on 50" TCL Roku 50S421