Xbox One not coming on

Jeffriekey · Apr 16, 2020

My Xbox has completely stop working. I'm not sure if it's the power brick or the game itself. I've tried resetting the the power but when I do that I get the solid orange light on the brick. Once I plug the power cord to the game the light on the brick
turns off. Has anyone else experienced this? Is it the Brick or the game. Trying not to spend unnecessary money on another Brick if it's the game. Thanks!

:)

XBF Leonzo G

Hello #CA!

Thank you very much for bringing this issue to our attention. We recommend using the

Your Xbox One Console Won't Turn On article in order to troubleshoot this issue. Be sure to let us know the results!

Blueheart14

The Xbox one and the Xbox 360 power brick both have to stay cool just like the consoles they have a cooling fan inside of them and if you don't keep them clean they will over heat

NiteTimeOwl3533

It seems like the brick is the problem and needs to be repaired.

https://beta.support.xbox.com/help/hardware-network/warranty-service/getting-your-product-serviced

You should check to see if your Xbox is in warranty

Warranties, extended service plans, and terms and conditions for your device

Terms and conditions, including warranty terms, depend on where you purchased your device. Find legal documents about the Standard Limited Warranty, Microsoft Complete extended service plan, and extended hardware service plan
for business
here.

JTURNR

I had a similar issue with mine. It turned out to be that the vents on my power core box were full of dust. Blowing them out sparked my console from the grave. I'm sorry to hear about your console. I hope you can get it up again.

Edgarour

It must be the source of power, for the reaction you describe

Xbox One not coming on