Xbox one network statistics is very slow comparing to speed test

Discus and support Xbox one network statistics is very slow comparing to speed test in XBoX on Consoles to solve the problem; Hi, My xbox network test getting poor results, specially on download speed (see results below), I have a good and fast internet connection for all my... Discussion in 'XBoX on Consoles' started by BoazYaniv, Jul 16, 2020.

  1. BoazYaniv
    BoazYaniv Guest

    Xbox one network statistics is very slow comparing to speed test


    Hi,

    My xbox network test getting poor results, specially on download speed (see results below), I have a good and fast internet connection for all my devices but when except xbox network test:


    Xbox one network statistics is very slow comparing to speed test [​IMG]


    When doing speed test from the xbox IE browser (using Ookla - speedtest.net) I am getting very good results:


    Xbox one network statistics is very slow comparing to speed test [​IMG]


    This behaviour causing games to stuck, problem connecting xbox live during games.

    I usually play COD modern warfare, the game stuck more than 50% of the tries!!!

    This is very frustrating.

    Details:

    Console is wired connected to the router

    I live in Israel

    I have friends with xbox one on Israel which don't have this issue

    I reach Microsoft support with no help

    What I have already tried (not helped):

    Changed DNS - tried 8.8.8.8 and several others

    Changed ports

    Changed mac address

    Changed location on the console (IL/US/UK)

    Different network (using mobile hotspot)

    Updates - firmware and games are app to date

    Factory reset - erase everything

    Please help,

    Thanks

    :)
     
    BoazYaniv, Jul 16, 2020
    #1
    1 person likes this.
  2. Francia J. Win User

    latency

    Can you please test the network speed and statistics on your Xbox by following the steps below:

    Settings > General > Network Settings > Test Network Speed and statistics.

    Kindly provide the following:

    Download Speed

    Upload Speed

    Latency

    Then go to https://speedtest.net using another device and provide the same information. We will compare it.
  3. greg_window10_instal Win User

    Is the console broken.

    Hello Onexboxgamer,

    You maybe right, it may not be a network speed issue. But, if you haven't already done so, may I suggest that you "Run the Xbox speed test" for your
    Xbox to double check, >Settings >Network >Detailed Network Statistics .

    SA
  4. Francia J. Win User

    series x download speed

    That's great then. Can you please test your network speed and statistics?

    Settings > General > Network Settings > Test Network Speed & Statistics.
  5. iStakks Win User

    Slow Upload Speed for Xbox One X

    Thanks Brad, it does look like it was just a bug showing the low upload. Speed test on Edge showed 248mbps upload, compared to the 2.5 mbps upload the network statistics showed in the settings
  6. Francia J. Win User

    Xbox one not downloading at full speed

    Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

    Kindly compare the download speed on your Xbox console and the speed that you're getting on a different device.

    Kindly follow the steps below:

    Settings > General > Network Settings > Test Network Speed and Statistics.

    Once done, test the speed on your phone as well then compare if they're the same.

    If the download speed is not close to the one that you're using on a different device, kindly try to use a different cable or connect it using wireless connection.
Thema:

Xbox one network statistics is very slow comparing to speed test

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