Xbox One multiplayer help

jenna mccurry · Mar 11, 2023

Why can’t I play any of my online multiplayer games? I went to play GTA 5 and Minecraft, but it says I can’t play. I have checked all of my privacy settings, and all of the settings are allowing multiplayer. I also have Xbox Game Pass, so I know that my subscription is active. I have reset my wifi, reset my Xbox a million times, and nothing seems to fix it. I have an xbox one

:)

CarTzy

Hello!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.

Thank you for understanding.

CarTzy

Hello jenna mccurry,

Welcome to the Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well. Let me see how I can assist you with this concern.

We’d like to know more about it in details so that we can provide a more accurate resolution for you.

Was this working before?
Recent activity or changes made before the issue appeared?

So far, from the details you provided, you can try the following steps and let us know the result. You can just skip those you have done already.

Set communication and multiplayer

Press the Xbox button to open the guide, and then go to Profile & system > Settings > Account.
For yourself, select Privacy & online safety > Xbox privacy > View details and customize > Communication & multiplayer.

Or see additional troubleshooting:

If you’re experiencing issues hearing your friends or connecting to multiplayer games while on the Xbox network, this could be due to your network connection strength or network address translation (NAT). We recommend having an open NAT type when trying to connect with others on the Xbox network. To check your NAT type:

Press the Xbox button  to open the guide. Select Profile & system > Settings > General > Network settings. Under Current Network Status, the NAT Type field displays your current NAT type.

Troubleshoot multiplayer connection errors | Xbox Support

Troubleshoot NAT errors and multiplayer game issues | Xbox Support

We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.

Shubham12

I can't play server and I have a problem get the help fixing this please solve it.

XBF Ihssane Z

Please check the links below to troubleshoot your issue:

Troubleshoot NAT errors and multiplayer game issues | Xbox Support
Troubleshoot multiplayer connection errors | Xbox Support

smileskybird

Great answer Dizease. MS has confirmed there will be more Xbox Live servers for Xbox One. This should help support larger numbers in multiplayer and multiplayer games with no lobbies like The Crew. ^^

Xbox One multiplayer help