xbox one Minecraft - which to select console or xbox live

Hey there,

If the disc for Minecraft: Xbox One Edition is currently inside the Xbox One console, try navigating to the Xbox Store and search 'Minecraft' to pull up the Minecraft: Xbox One Edition store page. From there, do you see the option to select just 'Play'?
Try that and let us know if selecting 'Play' through the store page helps.

Keep us posted!

Do you do this on xbox 360?.log into Minecraft on the 360, click Play, select the world I want, click Y, select the option to upload to the transfer slot, and then click OK when the progress bar finishes.
log into Minecraft the xbox one edition and download from there not the better together minecraft which is just called minecraft.

Hope this helps

Hi Nicola,

Thanks for getting back to us in regards to this. It's good that you can see the codes showing as redeemed on your account. Now, there should have been 3 Minecraft codes and a 14-day trial for Xbox Live Gold and a Month of Game Pass in the

Xbox One S 1TB console- Minecraft Creators Bundle.

1. The full-game download of Minecraft
2. The 1,000 Minecoins. (This is in-game add on, which you'll be able to use in game)
3. The Starter pack & Creators pack. (This is in-game add on, which you'll be able to use in game)

If you log in here does it show that all these items were redeemed? https://account.microsoft.com/billing/orders

If the items aren't showing up to be redeemed on your account, or If they appear but not in the console feel free to contact Live Support as they have further more tools to assist.

As provided above the best way to reach Live Support would be here:
https://support.xbox.com/contact-us#0



Step 1 ----Select Xbox One

Step 2 ----Select See other options

Step 3 ----Select topic (Ex. System Update)

Step 4 ----Select "Show contact options"

Step 5 ----Select request a call from support

Hi Nicola,

Thanks for getting back to us in regards to this. It's good that you can see the codes showing as redeemed on your account. Now, there should have been 3 Minecraft codes and a 14-day trial for Xbox Live Gold and a Month of Game Pass in the

Xbox One S 1TB console- Minecraft Creators Bundle.

1. The full-game download of Minecraft
2. The 1,000 Minecoins. (This is in-game add on, which you'll be able to use in game)
3. The Starter pack & Creators pack. (This is in-game add on, which you'll be able to use in game)

If you log in here does it show that all these items were redeemed? https://account.microsoft.com/billing/orders

If the items aren't showing up to be redeemed on your account, or If they appear but not in the console feel free to contact Live Support as they have further more tools to assist.

As provided above the best way to reach Live Support would be here:
https://support.xbox.com/contact-us#0



Step 1 ----Select Xbox One

Step 2 ----Select See other options

Step 3 ----Select topic (Ex. System Update)

Step 4 ----Select "Show contact options"

Step 5 ----Select request a call from support

Thank you for your detailed reply.

All the codes have been redeemed however the starter pack is showing as being redeemed on 12 Dec. Which is odd as bought the console on the 24th Dec. We do already a recurring gold subscription from our xbox 360. Would that be an issue?

Xbox Game Pass Ultimate includes Xbox Live Gold subscription, so it's ok.

If you installed Minecraft beta version, leave the beta and install the stable version:

1. On Xbox One, sign in with the account that registered for the Minecraft Beta and launch the Xbox Insider Hub.
   
2. Navigate to Insider content > Minecraft
   
3. Select Manage.
   
4. Use the radio button to select Unenroll (Leave this preview), then select Done.
   
5. Wait an additional 30-60 minutes after unenrollment completes (Pending no longer appears in the Xbox Insider Hub).
   
6. Uninstall Minecraft.
   
7. Power cycle the Xbox console by holding down the power button until the console turns off, wait 10 seconds, then turn the console back on.
   
8. Reinstall Minecraft from the Ready to Install section of Games & Apps.
   

Please, let us know

Regards