Xbox One Media Remote Issues

Discus and support Xbox One Media Remote Issues in XBoX on Consoles to solve the problem; I just purchased the media remote along with IR extender cables; however, I am unable to pair the remote with my Samsung TV (PN51F5300BFXZA). Xbox one... Discussion in 'XBoX on Consoles' started by dbrodian, Dec 19, 2015.

  1. dbrodian
    dbrodian Guest

    Xbox One Media Remote Issues


    I just purchased the media remote along with IR extender cables; however, I am unable to pair the remote with my Samsung TV (PN51F5300BFXZA). Xbox one even recognizes the TV, but the remote still cannot adjust the volume of the TV or perform any other TV
    remote functions. I have checked the IR cables to make sure they have an unblocked path to the TV and the remote--still no change.

    Also, although the remote pairs with my Comcast RNG-150N box, it is not perfect. For some reason, instead of just changing the channel, it performs a search first and then changes the channel. I would like to have this fixed but obviously the more pressing
    concern is getting the TV paired.

    Can anyone please help?

    :)
     
    dbrodian, Dec 19, 2015
    #1
  2. Mister Cizl
    Mister Cizl Guest
    Xbox One Media Remote Issues

    Hey Chimovski! I would suggest checking out the
    troubleshooting steps
    for the Xbox One media remote. Post back if you any other issues!
     
    Mister Cizl, Dec 19, 2015
    #2
  3. SoG Watchman
    SoG Watchman Guest
    SoG Watchman, Dec 19, 2015
    #3
  4. XBF George L Win User

    Xbox One media remote

    Hello

    Thanks for reaching out to us here on the forums regarding this situation. I understand you're having some issues using your Xbox One Media Remote. Are you able use the remote to go through the menus and settings? Take a look at the information in this article:

    About the Xbox One Media Remote
    . Hope this helps!
  5. Mister Cizl Win User

    Xbox One Media Remote Issues

    Hey Chimovski! I would suggest checking out the
    troubleshooting steps
    for the Xbox One media remote. Post back if you any other issues!
  6. XBF Crystal P Win User

    Xbox One S - Media Remote Not Working

    Hi there XBX,

    Thanks for the reply. I understand there is an issue with the Xbox One S not compatible for the Media Remote. I recommend to try this article for further information:

    Xbox One Media Remote
    .

    Do you have the controller listed in the article?

    Let us know so we may further assist.
  7. SoG Watchman Win User

    Question about upcoming Xbox one remote

  8. XBF Crystal P Win User

    Xbox One media remote

    Hi there Leper,

    Thanks for the reply. I'm sorry to hear about the issue with the compatibility between the Xbox One Media remote and TV.

    Check out the following troubleshooting article:

    If the problem persists, try this:

    The Media Remote works for most functions but will not control my TV

    Controlling your TV with the Media Remote requires you to first configure your Xbox One to control your TV through the console settings. To learn how to do this, see

    Set up live TV with your Xbox One
    .

    Try this out and let us know the results.
Thema:

Xbox One Media Remote Issues

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