Xbox One loud pop and powered right off. Orange light now and won't turn on.

terpRiderR6 · Nov 19, 2017

I was using a movie app last night. All of a sudden I hear a loud pop and the console powered off. I should mention that my brick was plugged in to a power surge strip.

I already followed the steps in
https://support.xbox.com/en-US/xbox-one/console/console-wont-power-on in order to reset the internal power supply surge protector 2+ times but no luck.

When I plug the power supply to the wall a light orange comes on for about 10 seconds and then the light goes away so no light on the brick shows. The xbox one is completely unresponsive when I follow all the steps.

:)

BizzareCashew00 · Nov 19, 2017

Loud pop, will not come back on.

Last night my xbox one made a loud pop noise and shut down will not turn back on, when I plug power supply to the wall the light is orange when I plug it into console the light turns off. Help?!

EXMythiczz · Nov 19, 2017

Xbox one made a loud pop and powered off

My son was playing xbox one BO3 when he heard a loud pop and everything went off. No signal and will not turn back on. Power block is orange.

Mister Cizl · Dec 28, 2017

Hey terpRiderR6! If you've tried the steps on that page and are still having an issue you will need to get the console serviced. You can do so
here or by contacting support

here. Thanks!

Mister Cizl

Hey terpRiderR6! If you've tried the steps on that page and are still having an issue you will need to get the console serviced. You can do so
here or by contacting support

here. Thanks!

Angatar

No red light. It's orange before I press the button, turns green when power is on, then it turns orange when the xbox powers off.

SolubleBarley61

When xbox turn on the power supply's light green and turn off orange

It is automatically turn on and turn off.....

ClémentLAVIE

I also have this problem. I plugged my power supply into my Xbox one and it lights up for a few seconds before the console turns off, only the power supply unit is always lit in orange.

I tried to light it several times this way and it is the same ride: it lights up for a few seconds before turns off and the power supply unit is always lit in orange.

sokande

i basically have the same issue, my xbox slim has worked perfectly up until today, i went to turn it on and the green light comes on for a sec then shuts right off, my power light on the power cord box is orange, it goes green for like half a sec when i
turn it on then it shuts right off.

Xbox One loud pop and powered right off. Orange light now and won't turn on.