Xbox One loads initial green screen and then goes black!

heidi272 · Oct 21, 2017

when I switch my Xbox one on the initial green loading screen appears and after roughly a minute it goes black. I have unplugged everything several times and performed many power cycles but nothing is working!

Any suggestions on what I can try next would be much appreciated.

Thank you

:)

LoGiC x HuNtErZ · Oct 21, 2017

Blank screen!!!!

HELP ME !!!!! My xbox one won't load. The green screen comes on and then instead of the home screen loading the screen goes black. Any suggestions please guys

bundahead · Oct 21, 2017

system error code

I turned my Xbox one on and it goes thru green initial green screen after about 30 seconds it goes to a black screen that says system error contact customer support.

code on bottom is e305 00000001 80073cfe.

it goes no further please help.

M3tal Daz3 · Oct 21, 2017

To solve this issue you should apply the offline update:

Xbox One System Updates | Offline System Updates

M3tal Daz3

To solve this issue you should apply the offline update:

http://support.xbox.com/en-US/xbox-one/console/system-updates-solution

HAVOKJACE

it does the whole 360 loading screen where the green and white things go into the big X, but then the screen goes black

JayWalk2

After the initial loading screen image it goes black, no other menus or anything pops up just a black screen. All other games are working fine.

DINGOgotMYbaby

I've had a similar issue, except i'm trying to start up my xbox one and after the green loading screen everything just goes black and I can't do anything

oFADED NINJAo

Also when i turn on the xbox its a black screen then 10 minutes later it goes to the green loading screen and then another 10 min it displays the error code E200 0000001E 00000000

Xbox One loads initial green screen and then goes black!