xbox one keeps randomly switching off.

Jackotelli l 7 · Jan 4, 2014

hello my xbox one keeps randomly turning off while playing fifa 14. what should i do????

:)

J0zzy0zzy · Jan 4, 2014

TV Keeps randomly switching off!

Hello there, I bought an alba tv last october and it has been working great up until recently.

When I try playing the new cod ww2 beta, my tv switches off every minute or so during a match! Is the game bugged? Are my settings wrong? I've tried playing other games such as GTA 5 and Fifa 17 on the same tv- they work fine. Is there a way to change the
graphics and/or stop it from turning off constantly? Any help and advice would be greatly appreciated!

BRossi x · Jan 4, 2014

Xbox one s keeps switching off

Xbox one s keeps switching itself off and is not overheating

aUK TOP MAN · Feb 5, 2014

Have you found out the reason at all because mine keps on doing the same thing . Thanks

whyayemincepie · Oct 31, 2018

Hi, check the link out to troubleshoot the issue and let me know how you get on:

support.xbox.com/.../console-turns-off-unexpectedly

whyayemincepie

Hi, check the link out to troubleshoot the issue and let me know how you get on:

support.xbox.com/.../console-turns-off-unexpectedly

aUK TOP MAN

Have you found out the reason at all because mine keps on doing the same thing . Thanks

Mister Maka

Hey there SC2910UMB!

Sorry to hear your Xbox One powers on and off. To start out, do you have your Xbox One connected directly to a wall outlet, or are using a power strip? If you're using a power strip, make sure to plug it directly into a wall outlet to avoid power issues. Let
us know how it goes

Geri M.

Hello Cougar Ric,

Welcome to Xbox Community Forums. We appreciate for sharing your concern with us and we hope that you are doing well today.

We understand that you are having issues with your Elite controller 2 that keeps on switching off even though it is fully charge and as per description it randomly happens. Let us check on this together and sort this out. We will assist you with your concern and help you back to gaming.

Step 1: Please go to this link. Troubleshoot your Xbox Wireless Controller | Xbox Support and find some fixes on "my controller keeps getting disconnected" section.

Last step: Try to see before replacing controller if reverting firmware helps My Xbox controller has connection issues after the last update | Xbox Support.

If it still has trouble, go to Microsoft account | Devices to request a replacement.

We hope it worked out well for you. If not, please reply back to this forum to let us know. We will be glad to follow up and help you.

Have a great day ahead.

Sincerely,

Xbox Forum Moderator

Microsoft Community

Geri M.

Hello Cougar Ric,

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)

Thank you for your understanding.

Respectfully,

Xbox Forum Moderator

Microsoft Community

xbox one keeps randomly switching off.