Xbox One is turning itself off?

Hi ShanePorter1,

Have you checked if your Xbox overheats? Take a look here: https://support.xbox.com/en-US/xbox-one/console/console-turns-off-unexpectedly

Hope this helps!

Hi there Colganator,

I can totally understand where your coming from. It happened to me on Xbox one launch week. I had to get my console sent off for repair, waited 6 weeks for a repair replacement. It can be very difficult to swallow as you just want to game now!! At least
that's how i felt..

The best bit of advice i can give you is to call the xbox service centre and get the replacement processed and also speak to customer service about your downtime on live up to now and your downtime over the period of time your going to be out of action for.
I'm sure if you speak to them they will help you out with this loss of time on live.

The way to look at it is at least it'll be fixed in 4-6 weeks and you wont have to come on here again frustrated with your situation.

I know my advice won't help you but i hope you find it in someway helpful.

Goodluck Gamer!

To update this, i sent the console for repair, to Germany it came back quickly.

worked for a couple of days now it has broken AGAIN. same problem as before, it needs an update and before i can even download the update it switches itself off.

I have probably used the console around 15-20 hours since it broke again.

I just bought the walking dead pt1 and advanced warfare and now im so peed off...

Hi, you can check if your console is not overheated in the same way, change the place of the electric current and that it is not in a place without ventilation, I hope this helps.

My Xbox one keeps shutting off by itself