Xbox One is Showing two gamertags on one profile.

Peachfully · Nov 23, 2019

So
i need some help. I used my free gamertag change when microsoft implemented their new gamertag system. I decided i didnt like it and changed it. So for the longest time my gt showed up on my parties, games and friends list. But now it shows My old
gt for parties, and friends list but my gt stays as in game. Do any of you know how to fix this?

:)

Geth

It's the new system, It shows the original tag, and then the change.

Vinny #1

This is part of the new system update and consequently the implementation of the new gamertag system.

{Parity}

Try performing a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely.
Unplug the power cord from the back of the console for 5 minutes.
Plug the power cord back in and restart the console.

McCookss

Will it ever just show the new one, because my old one is bad

XBF Brad A

Hi Endearent,

Thanks for reaching out to the forums. We understand you have an issue with two gamertags showing. We recommend

uninstalling and reinstalling the profile. Also log into Xbox.com and see if it shows one or both.

Thanks,

Brad

Xbox One is Showing two gamertags on one profile.