Xbox one home broke

dompolensky · Jan 16, 2024

This has happened to me twice so far the first time the only solution i could find was factory reseting the console

Basically the problem is that the console isnt picking up any imputs from the controller but it seems the middle button on the home screen(tested with a different controller where it also doesnt work)

:)

Rodrigo Oliver

Hi Dompolensky, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Have you tried to reset your console again?

Please, follow these steps:

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Select Reset and keep my games & apps.

For more information: https://support.xbox.com/help/hardware-network/console/reset-console-to-factory-defaults

Let me know if it works!

{Parity}

You said you tried a couple of things but you didn't say what. First, Make sure your controller is fully updated, disconnect the controller from the console and remove the batteries. Do a hard reset on the console (leaving the batteries out of the controller).
Hold the power button on the console for 10 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart the console. Put new batteries in the controller and
test for results.

FYI, just because your controller will do some things correctly doesn't necessarily mean that it is not faulty.

Let us know. Good Luck!

Malacath

No the home hub 5 but I have tried the home hub 3 type B and was able to get an open Nat on both Xbox 1 and 360 at the same time. I would still be using the type B now if mine hadn't broke down as the hh5 has problems with Xbox one as well

Dyne6

Yeah me also I just spent 250 plus dollars buying a new xbox one thinking it broke. Then get home and it turns on just to tell that I don't own most of my games.

J3RS3Y DEVIL

Someone broke into to my home and bricked my Xbox with a USB Killer!

Oh right. That would never happen. Zing!

Xbox one home broke