xbox one headset socket on controller not working

The only way to connect the headset to the Xbox One, is with the audio cable that is supplied with it. Connect the cable to the headset then the controller 3.5 mm jack socket. If your controller does not have the jack socket, then you will need the Microsoft
headset audio adapter, which you connect to the controller, then connect the headset to the adapter.

agree this was 2 days in ?? def need better quality ??

Seems that the xbox1 controllers are much lower quality than the xbox 360. Xbox should recall them and replace good quality controllers. Looking on line I can see many unhappy gamers because the button/ joy sticks controller drifts. The head phone jacks
stop working within a couple months. Units are expensive to purchase, and you get the same low quality new controller that has the same issues. Very unhappy with microsoft!

The Xbox One does not support USB headsets, you need a headset that can plug in the 3.5 mm jack socket in the controller, or a wireless headset compatible with Xbox One.

Is your controller a first party MS controller, or a third party one?

Are you using any kind of headset adapter?

What kind of headset are you using? Just a regular wired headset plugged directly into the controller's 3.5mm socket?

Has it ever worked with this particular headset/controller combo?