Xbox One Headset, just stopped working.

So recently my headset would just randomly stop working, but it was no big deal I would simply just unplug the headset and plug it back in again. But now it just completely stoped working. I pluged it into my phone and it worked just fine so im
wondering if it had something to do with my controller and if I should buy a new one. Or if this can easly be fixed.

Hi,

is it the official Xbox Wired Headset? If yes, I suggest you follow these guides:

https://support.xbox.com/en-US/xbox-one/accessories/wired-headset-help

https://support.xbox.com/xbox-one/accessories/update-controller-for-stereo-headset-adapter

Has these headsets worked before in the past and just now stopped working? If not there is a possibility they arent compatible with Xbox.

This has happened to me now, twice. I got the Titanfall edition Xbox One, about 2 months after I got it the headset out of no where stopped working. I could hear people through it, turn the volume up and down and hear the beeps but the microphone portion
would not pick up my voice. The Kinect would work just fine though. So after that happened I went and purchased the Microsoft issued headset adapter to use Xbox 360 headsets. It seemed to work well for a while until last night. My batteries died on the controller
and when I replaced them with new fully charged ones the headset again stopped working. I was using a Phillips telephone headset which worked on my 360 for 4 years no problem, and used it on the Xbox One with the adapter for about 3 months and it just stopped
working like the original one did. So with frustration, I got my friend to bring over his known working headset and controller, linked it up to my console and tested my microphones and adapter. None would work. I plugged his headset in my controller and it
worked. Okay so you narrow your problems down. It's not your controller, it's not your Kinect or any settings within. So I thought the adapter went bad. Well luckily I had an original Xbox 360 headset that still worked. So I plugged that in to the adapter
and it worked. So right there that tells the adapter didn't go bad. Right away I switched back to my old headsets to see if the problem was still there and to my surprise the headsets did not work. So right now I am still using my adapter with an Xbox 360
headset working fine. So I am completely baffled as to what this issue it. I do not abuse my equipment at all, it just stops working.

I have confirmed that both of my headsets work (carry sound and mic works) with other devices. However, they STOP working with every xbox one controller. I just got a replacement controller from Microsoft and it has stopped working.

Do I keep sending back the controllers? I have tried everything and am unable to hear any sounds in the headsets.

I appreciate any advice. Thank You!

A.J. Ferrara

Ok, just tried it and it didn't record. I have 2 separate headsets and neither of them work. The old one used to, but stopped working a couple days ago.