Xbox One Headset Issues!!!

Discus and support Xbox One Headset Issues!!! in XBoX on Consoles to solve the problem; Headset fails to pickup my voice. Tried all recommended trouble shooting and tests yet still nothing. Moving the wire at the base of the connection... Discussion in 'XBoX on Consoles' started by WONDERBALL22, Jan 5, 2014.

  1. WONDERBALL22
    WONDERBALL22 Guest

    Xbox One Headset Issues!!!


    Headset fails to pickup my voice. Tried all recommended trouble shooting and tests yet still nothing. Moving the wire at the base of the connection brings it on intermittently, very poor quality for a product that cost me over £450, what's more I'm unable
    to contact xbox support for some reason and the the call back option will not recognise my phone number. Very frustrating! Any suggestions would be great as I've seen that this issue is very common already, doesn't look good!

    :)
     
    WONDERBALL22, Jan 5, 2014
    #1
  2. XBF Leonzo G
    XBF Leonzo G Guest
    filtrage par adresse mac [Edit - Translation] - mac address filtering

    Hello Yousef,

    Thank you for keeping us updated. Which headset are you using? The
    Xbox One Chat Headset Troubleshooting     article can assist with any headset issues. We recommend utilizing this article to resolve the issues.
     
    XBF Leonzo G, Jan 5, 2014
    #2
  3. vtrmart
    vtrmart Guest
    vtrmart, Jan 5, 2014
    #3
  4. CMUchippewa
    CMUchippewa Guest

    Xbox One Headset Issues!!!

    You can register your console on the Xbox support website. Then you can request a replacement headset from there without even having to talk to them and you don't have to send them your broken headset!
     
    CMUchippewa, Jan 8, 2014
    #4
  5. XBF Crystal P Win User

    cannot hear from headsetm also a mute icon top right corner of TV

    Hi there Elise,

    Thanks for reaching out. I'm sorry to hear about the issue with the headset and the mute icon on the home screen on the Xbox.

    I recommend to take a look at the following articles:


    If the issue persists, try the Microsoft Headset Adapter to help make the 3rd party headset compatible with the Xbox One. Currently our team is working on a fix to help align 3rd party headsets.

    Hope this helps.
  6. XBF Crystal P Win User

    Both headphones and Controllers stopped working with the 3.5mm jack not detected on Xbox One S. HELP PLEASE.

  7. Shaneblack82 Win User

    I am about to lose it

    Third party companies produce headsets for Xbox one if the headset is a third party product you would have to contact that company for warranty issues. Only if the headset is an actual xbox produced item would it be an xbox issue.
  8. XBF Crystal P Win User

    Problem with a headset

    Hey there Nando,



    Thanks for the update with the issue with the headset on the Xbox One Controller.
    I recommend taking a look at the following troubleshooting articles:




    If the problem persists:

    • Try your Headset with another device, such as a laptop, to see if the headset is working.
    • Try using a Headset Adapter for compatibility issues.
    • Try your Headset on another controller, if you can. If the headset works on the second controller, try
      updating the first controlleragain.

    Try this out and let us know the results.
  9. XBF Leo G Win User

    filtrage par adresse mac [Edit - Translation] - mac address filtering

    Hello Yousef,

    Thank you for keeping us updated. Which headset are you using? The
    Xbox One Chat Headset Troubleshooting     article can assist with any headset issues. We recommend utilizing this article to resolve the issues.
Thema:

Xbox One Headset Issues!!!

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