Xbox One Headset Issues!!!

Headset fails to pickup my voice. Tried all recommended trouble shooting and tests yet still nothing. Moving the wire at the base of the connection brings it on intermittently, very poor quality for a product that cost me over £450, what's more I'm unable
to contact xbox support for some reason and the the call back option will not recognise my phone number. Very frustrating! Any suggestions would be great as I've seen that this issue is very common already, doesn't look good!

:)

 

filtrage par adresse mac [Edit - Translation] - mac address filtering

Hello Yousef,

Thank you for keeping us updated. Which headset are you using? The
Xbox One Chat Headset Troubleshooting article can assist with any headset issues. We recommend utilizing this article to resolve the issues.

 

Headset mod for turtle beach, astro , triton etc

Thanks for that pal- will go through it and see what I can do to sort the issue.

 

You can register your console on the Xbox support website. Then you can request a replacement headset from there without even having to talk to them and you don't have to send them your broken headset!