Xbox one headset issue

Discus and support Xbox one headset issue in XBoX on Consoles to solve the problem; All of a sudden my headset wont work. i talk into it and nothing happens i can hear people fine. if i hold the wire tight from the mic it will... Discussion in 'XBoX on Consoles' started by MessiahBrowny, Jan 4, 2014.

  1. Xbox one headset issue


    All of a sudden my headset wont work.

    i talk into it and nothing happens i can hear people fine.

    if i hold the wire tight from the mic it will work,but as soon as i let go it wont..could it be a loose wire

    :)
     
    MessiahBrowny, Jan 4, 2014
    #1
  2. vtrmart
    vtrmart Guest
    vtrmart, Jan 4, 2014
    #2
  3. onyxishere
    onyxishere Guest
    Headset Issue ( Xbox One )

    Ok, try holding the power button on the console for 10 seconds until it shuts down. See if that fixes it.
     
    onyxishere, Jan 4, 2014
    #3
  4. WONDERBALL22
    WONDERBALL22 Guest

    Xbox one headset issue

    I'm having exactly the same issue as this! Being let down by support at the moment as I'm unable to contact to anyone! Not good...
     
    WONDERBALL22, Jan 5, 2014
    #4
  5. XBF Crystal P Win User

    cannot hear from headsetm also a mute icon top right corner of TV

    Hi there Elise,

    Thanks for reaching out. I'm sorry to hear about the issue with the headset and the mute icon on the home screen on the Xbox.

    I recommend to take a look at the following articles:


    If the issue persists, try the Microsoft Headset Adapter to help make the 3rd party headset compatible with the Xbox One. Currently our team is working on a fix to help align 3rd party headsets.

    Hope this helps.
  6. Shaneblack82 Win User

    I am about to lose it

    Third party companies produce headsets for Xbox one if the headset is a third party product you would have to contact that company for warranty issues. Only if the headset is an actual xbox produced item would it be an xbox issue.
  7. XBF Crystal P Win User

    Both headphones and Controllers stopped working with the 3.5mm jack not detected on Xbox One S. HELP PLEASE.

  8. XBF Leo G Win User

    filtrage par adresse mac [Edit - Translation] - mac address filtering

    Hello Yousef,

    Thank you for keeping us updated. Which headset are you using? The
    Xbox One Chat Headset Troubleshooting
    article can assist with any headset issues. We recommend utilizing this article to resolve the issues.
  9. XBF Crystal P Win User

    Problem with a headset

    Hey there Nando,



    Thanks for the update with the issue with the headset on the Xbox One Controller.
    I recommend taking a look at the following troubleshooting articles:




    If the problem persists:

    • Try your Headset with another device, such as a laptop, to see if the headset is working.
    • Try using a Headset Adapter for compatibility issues.
    • Try your Headset on another controller, if you can. If the headset works on the second controller, try
      updating the first controlleragain.

    Try this out and let us know the results.
Thema:

Xbox one headset issue

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