Xbox one guide for tv not working.

spiffy939 · Nov 18, 2019

I have been watching tv on my xbox for many months without an issue an xbox tv tuner and guide but today the screen just went black as I was watching it and I no longer can get a picture on any channel. The guide will still come up and I can see the channels
which say "no information available". I have tried setting up the guide again and I have also tried hard resetting the xbox but I am still just getting a black screen. Any other suggestions on what I might be able to do to fix this would be appreciated.

:)

skylaar

One of the lower cost solutions would be to replace the cable, or even unplug the video cable and plug it back in. Any vibration could have slowly caused the cable to loosen some and sometimes just pulling it out and putting it back in helps reset that
connection.

spiffy939

Thanks for the reply, seems to be a reception issue as some of the channels have reappeared while others havent and some channels you can see are trying to get a picture but freeze after a couple of seconds. It was working perfectly and now its a dogs
breakfast. The antenna on the roof is fine and not a problem so I dont think there is anything I can do at my end to fix it, very annoying.

Ironwilled

Hi There,

Take a look if this trouble shooter can help you out.

Link: https://support.xbox.com/en-CA/xbox-one/console/tv-or-monitor-screen-is-blank-while-connected

Mad Cow Dizease

There has been no confirmed support for OneGuide in Canada so far.

JC2Extreme

Any update on this since last month ?

Xbox one guide for tv not working.