Xbox one Goldrush 2 free games download codes not yet received.

Hey, there was a promotion offer goldrush for xbox live india members that if we purchase and redeem a 12 month xbox live gold membership between 21st April to 30th June, 2014 we would receive 2 xbox one free games that is Ryse son of rome and Killer Instinct
ultra edition . I purchased and redemeed the 12 month gold membership between these dates. the offer said i had to log in through my new xbox one console after 1st October which i did from my new xbox one console, but i still have not received these codes
for the games. Please help.

Thank You.

:)

 

9 free arcade games from Goldrush Promo HK

It has been more than 2 weeks and I haven't received the tokens for Goldrush HK 9 free arcade games promo. I was able to register my 12mo subscription within the promo period.

 

I have not received download code of Ryse until now

Before there is a promotion "GoldRush" on xbox360.I have purchased 12 months' gold member, and I have received an email from MS to tell I have succeeded getting the promotion,and I can download Ryse on xboxone during 10.1 to 12.30.But I have not received
the download code.Please tell me how to download as free.Thanks.

 

Sorry to hear it. I can only find this for the promotion which doesn't state getting two free games but I don't know what the original offer page stated.

www.xbox.com/.../Terms

You would need to contact your local phone support for more info on this.

 

Hey please find below my confirmation email from microsoft regarding my 2 free games,

i had received this email when i redeemed my 12 months gold membership in June, kindly provide me my 2 free game download codes.

Thank You.

Thank you

for being a loyal Xbox Live Gold member!

Just for buying a 12-Month Xbox Live Gold Membership between the 21st of April and the 30th of June, we are giving you the Xbox One downloadable version of Ryse: Son of Rome, and Killer Instinct Ultra Edition Add-ons valued at $100! On top of the ultimate
multiplayer fun and exclusive member discounts, you can kick start your Xbox One experience in style this September.

Simply log into your new Xbox One console between the 1st of October and 30th of December 2014 to redeem your games!

Terms & Conditions apply.

Show me more Xbox One Games

If you do not wish to receive marketing e-mails from Xbox, you may opt out in one of the following ways: 1) update your contact preferences here , 2) select Privacy Settings under Edit Gamer Profile on your Xbox 360 console, 3) select the Info Sharing option
in Account Management for the Original Xbox Live Dashboard, or 4) reply to this e-mail with "UNSUBSCRIBE" in the subject line. We will promptly update your contact preferences; however, please be aware that it may take up to 10 days before your preferences
are reflected in our system. You may still receive previously initiated promotional communications from Xbox during that time.

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Which country do you physically live in and which country is your gamertag set for?

 

I live in India and my gamertag is also set for India since the time i joined xbox live 4 years back. I use indian currency indian marketplace and this offer was for Xbox live India. That's why that offer was saying log in with your new xbox one console
after 1st October 2014 because xbox one launched in india on 23rd September, that's the day i bought it. I have logged in everyday and yes to the Indian xbox live on Xbox one also.

 

Also find below the link to the offer page on xbox india,

www.xbox.com/.../terms

 

Ok, thanks. However, I'm going to have to recommend you contact your local phone support about this though as they may be able to figure out what is going on.

Toll free: 000-800-440-1179

Toll free: 1 800-11 11 00 (press 7 for Xbox Support or Games for Windows Support)

Toll number: 080 40103000 (press 7 for Xbox Support or Games for Windows Support)

Toll free: 1 800-102 1100 (press 7 for Xbox Support or Games for Windows Support)