Xbox one goes to home while watching online video

Discus and support Xbox one goes to home while watching online video in XBoX Games and Apps to solve the problem; Hi Guys please want your help and support to know why my Xbox is went to home while i was watching a video online and i also want to mention that it... Discussion in 'XBoX Games and Apps' started by ABDO IRONMASK, Apr 9, 2017.

  1. ABDO IRONMASK
    ABDO IRONMASK Guest

    Xbox one goes to home while watching online video


    Hi Guys

    please want your help and support to know why my Xbox is went to home while i was watching a video online and i also want to mention that it uses the default video player of the Xbox one, please note that this stating after the last update on my xbox one
    (March 2017) while it was working perfectly before this update.

    thanks

    :)
     
    ABDO IRONMASK, Apr 9, 2017
    #1
  2. Scott_1431
    Scott_1431 Guest
    video goes dark every 10 minutes while watching movies

    I've had a similar issue occur. On both HBOgo and Netflix apps (have not tried Amazon Video or Plex yet). It started yesterday. The video will play for approx. 10 minutes and then the screen will dim. It's like the Xbox enters idle mode and doesn't know
    a video is playing.

    Coincidentally my Xbox media remote is not functioning right as of yesterday. The ABXY and Xboc buttons work, but not the play/pause/FF/REW commands.
     
    Scott_1431, Apr 9, 2017
    #2
  3. Obsessive Power
    Obsessive Power Guest
    Quick Question

    Install a game from disc, download updates, all while watching a video feed from one of the many Apps on the Xbox One console. I've installed games while watching videos off Netflix and YouTube. The Xbox One can run multiple apps at once, no problems at
    all.
     
    Obsessive Power, Apr 9, 2017
    #3
  4. Misses Quinzel
    Misses Quinzel Guest

    Xbox one goes to home while watching online video

    Hey there, ABDO!

    We have noticed a few others complaining about this, however we are unable to see what you guys are seeing. Is normal browsing working for you? If so, can you detail what videos you are watching so that we can test ourselves? We'll be able to determine what
    our next steps are after that. Xbox one goes to home while watching online video :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums     for help with Xbox Insider Program troubleshooting.
     
    Misses Quinzel, Apr 11, 2017
    #4
  5. ABDO IRONMASK
    ABDO IRONMASK Guest
    Hi Missess Quinzel

    thanks for your reply

    Actually i am watching a movie one link shared by my ISP where he share movie files with his subscribers that using his network and these files are able to be downloaded or to played directly i always playing them using my Xbox one "Microsoft Edge app" and
    they were perfect before March update where now while i am watching "Microsoft Edge app" crashes and back to home of Xbox one.

    So please advice if we can fix that

    thanks
     
    ABDO IRONMASK, Apr 13, 2017
    #5
  6. Misses Quinzel
    Misses Quinzel Guest
    I appreciate the details of what you're watching, ABDO! That gives a lot of insight as to what is going on with your situation.

    The unfortunate side of this is that not all websites are supported by Edge, and it's likely that this site is now one of those. From what I can tell, it sounds like you're using a link to a server, and streaming from this server is being recognized as something
    that is no longer supported. At this time, we feel this is by design.

    If this is something that you would like to continue to do, there is always the
    Plex app that you can get. If you work with your ISP to provide a Plex server, you will be able to connect to that and stream the items to your console through the Plex app. If what
    you're doing is what I think you're doing, then I feel like this will be a great replacement for you.

    Please let me know if you have any other concerns, though! I am always happy to clarify any answers I've given or help with other questions if needed. Xbox one goes to home while watching online video :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums     for help with Xbox Insider Program troubleshooting.
     
    Misses Quinzel, Nov 2, 2018
    #6
  7. ABDO IRONMASK Win User

    Xbox one goes to home while watching online video

    Hey there, ABDO!

    We have noticed a few others complaining about this, however we are unable to see what you guys are seeing. Is normal browsing working for you? If so, can you detail what videos you are watching so that we can test ourselves? We'll be able to determine what
    our next steps are after that. :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums     for help with Xbox Insider Program troubleshooting.
    Hi Missess Quinzel

    thanks for your reply

    Actually i am watching a movie one link shared by my ISP where he share movie files with his subscribers that using his network and these files are able to be downloaded or to played directly i always playing them using my Xbox one "Microsoft Edge app" and
    they were perfect before March update where now while i am watching "Microsoft Edge app" crashes and back to home of Xbox one.

    So please advice if we can fix that

    thanks
  8. Misses Quinzel Win User

    Xbox one goes to home while watching online video

    Hi Missess Quinzel

    thanks for your reply

    Actually i am watching a movie one link shared by my ISP where he share movie files with his subscribers that using his network and these files are able to be downloaded or to played directly i always playing them using my Xbox one "Microsoft Edge app" and
    they were perfect before March update where now while i am watching "Microsoft Edge app" crashes and back to home of Xbox one.

    So please advice if we can fix that

    thanks
    I appreciate the details of what you're watching, ABDO! That gives a lot of insight as to what is going on with your situation.

    The unfortunate side of this is that not all websites are supported by Edge, and it's likely that this site is now one of those. From what I can tell, it sounds like you're using a link to a server, and streaming from this server is being recognized as something
    that is no longer supported. At this time, we feel this is by design.

    If this is something that you would like to continue to do, there is always the
    Plex app that you can get. If you work with your ISP to provide a Plex server, you will be able to connect to that and stream the items to your console through the Plex app. If what
    you're doing is what I think you're doing, then I feel like this will be a great replacement for you.

    Please let me know if you have any other concerns, though! I am always happy to clarify any answers I've given or help with other questions if needed. :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums     for help with Xbox Insider Program troubleshooting.
  9. Misses Quinzel Win User

    Xbox one goes to home while watching online video

    Hey there, ABDO!

    We have noticed a few others complaining about this, however we are unable to see what you guys are seeing. Is normal browsing working for you? If so, can you detail what videos you are watching so that we can test ourselves? We'll be able to determine what
    our next steps are after that. :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums     for help with Xbox Insider Program troubleshooting.
  10. Obsessive Power Win User

    Quick Question

    Install a game from disc, download updates, all while watching a video feed from one of the many Apps on the Xbox One console. I've installed games while watching videos off Netflix and YouTube. The Xbox One can run multiple apps at once, no problems at
    all.
  11. jacobmegois Win User

    Xbox One keeps signing me out of Youtube

    Well it finally happened to me full glitch status achieved. Signed out while watching video and dumped back at home screen.
Thema:

Xbox one goes to home while watching online video

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