Xbox One gamepad disconnects after connecting other controller.

AriFrost · Nov 12, 2022

Hello,

Recently I've aquired an Xbox One gamepad and I was hoping to play using it along with one other, non xbox controller. Apparently, every time I plug in that other controller the Xbox one stops working and starts blinking as if it lost connection. I can't get it to work no matter what I try and the Xbox pad starts working only after I disconnect the other controller first.

Can anyone help with this? I may be missing something obvious.

Kind Regards

:)

JosefLBohorquez

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this AriFrost

Exists the possibility that this other controller is the one that's causing the problems.

What controller is this non-xbox controller? Is a generic one?

In the meantime tell me:

Are you using Windows 10 or 11?

Did you tried updating the Xbox one controller firmware?

Did you tried connecting a different controller to see if something similar happens ? (I mean, instead of this non-xbox controller)

AriFrost

To clarify, I'm using a PC ,not Xbox.

JosefLBohorquez

Hi, that was an unexpected solution
Thanks for letting me know that!

Don't hesitate to reach the community forums if you need help in the future
For now take care and have a good day

AriFrost

Yes Xbox wireless adapter, and yes I am using Steam.

I managed to figure out what the problem was, it appears USB ports on the front of my PC are not 100% fine (unstable voltage of something). When connecting one controller to the front panel and one in the back, directly to the motherboard it worked, so the issue is resolved

JosefLBohorquez

Do you mean the Xbox wireless adapter?

And, may I know if you have a re-mapping controller program installed in your PC? (Like Steam or DS4Windows)

Xbox One gamepad disconnects after connecting other controller.