Xbox One Game Freeze - Returns To Xbox One Dashboard

Discus and support Xbox One Game Freeze - Returns To Xbox One Dashboard in XBoX on Consoles to solve the problem; Hi, I purchased an Xbox One last week and have had quite a lot of issues with it. Not sure whether i've got a faulty console or if something can be... Discussion in 'XBoX on Consoles' started by Stubea20, Dec 28, 2015.

  1. Stubea20
    Stubea20 Guest

    Xbox One Game Freeze - Returns To Xbox One Dashboard


    Hi,

    I purchased an Xbox One last week and have had quite a lot of issues with it. Not sure whether i've got a faulty console or if something can be fixed. Would greatly appreciate any advice given as it seems the discs are fine.

    The three games I have purchased are GTA 5 (Disc), Forza 6 (Disc) and Fifa 16 (Download with console). All games were fully installed and updated before playing.

    For Forza and GTA 5, I can usually get around 10 minutes of play out of each game. after which each game freezes with a dud-dud-dud noise repeated from the speaker (lasting 10 seconds) - the Xbox One dashboard then pops up with the game image in the window.

    Fifa 16 (downloaded) hasn't been as bad as this, however it has still crashed (after about 30mins of play) - same result of thudding noise and dashboard.

    I have followed Microsoft's troubleshooting pages for freezing games (restarting, rebooting, testing network, trying different account, disc issues but nothing seems to resolve the problem).

    http://support.xbox.com/en-GB/xbox-one/games/game-freeze-solution


    I'd greatly appreciate any help or advice given to resolve this.

    Kind regards,

    Stuart

    :)
     
    Stubea20, Dec 28, 2015
    #1
  2. Radiated Jay
    Radiated Jay Guest
    XBOX PREVIEW DASHBOARD APP NOT WORKING!!!

    I just downloaded the Xbox Preview Dashboard App for Xbox One but after launching, the app freezes and returns to the home screen when the "Join" button is selected. Anyone else having this issue?
     
    Radiated Jay, Dec 28, 2015
    #2
  3. COD 2 HALO
    COD 2 HALO Guest
    Cod aw crash

    Same issue here OP. My xbox freezes during mp then it's followed by a buzzing sound and reboots or kicks me to the dashboard!!!! Going to return my unit for another one today or tomorrow at game stop.
     
    COD 2 HALO, Dec 28, 2015
    #3
  4. Xbox One Game Freeze - Returns To Xbox One Dashboard

    Stuart,

    Has this problem been occurring during online play or just single-player?

    Regards,

    David
     
    Oparr the Great, Dec 30, 2015
    #4
  5. Oparr the Great Win User

    Xbox One Game Freeze - Returns To Xbox One Dashboard

    Stuart,

    Has this problem been occurring during online play or just single-player?

    Regards,

    David
  6. COD 2 HALO Win User

    Cod aw crash

    Same issue here OP. My xbox freezes during mp then it's followed by a buzzing sound and reboots or kicks me to the dashboard!!!! Going to return my unit for another one today or tomorrow at game stop.
  7. XBF Jasmine Z Win User

    No reproduce el juego [Does not play the game]

    Hi Giovanni,

    Thanks for reaching out to us! We understand it can be frustrating when games do not work the way they should. So, Gears of War 4 loads but returns back to the dashboard or does it return to the beginning of the game start menu? Is it just Gears of War 4
    that does this action or does this happen with other games as well?

    Please check out the following link regarding games freezing or crashing:
    My Xbox One game won’t start or freezes during gameplay


    I hope this helps!
  8. COD 2 HALO Win User

    AND WHAT REALLY GETS ME MAD!!!!!!

    I'm officially off the Xbox One version of the game. Since downloading the game my XBOX ONE freezes, makes a buzzing sound and shuts down and restarts or exits to the dashboard!!!!!
  9. Mister Fitzer Win User

    Xbox freezes when I go in to play purchased maps.

    Okay, what game is this occurring in? Is it multiple games? At what point does the Xbox 360 freeze, exactly? And can you return to the dashboard when that happens, or do you have to restart the system?
Thema:

Xbox One Game Freeze - Returns To Xbox One Dashboard

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