XBOX ONE Factory Reset does not work.

Sgt VinniePig · Nov 26, 2017

I don't quite know how it got to this state, but I believe my console is dead. After a lengthy battle with this thing, it will not properly turn on. I press the power button, and nothing will happen with it. The light turns on and that is it. It doesn't
even make a sound like the hard drive is being read. Before anyone tells me to factory reset it, I already have tried. I plug the USB in, which is formatted correctly and has the correct reset file, and also only has that file, then follow the reset steps
exactly to no avail. I press and hold the EJECT and BIND button, then tap the power button and continue to hold the former two buttons, but no start up tones happen. At first I thought it was an HDMI cable issue, but someone suggested just to stream my XBOX's
display to the app, which made complete sense since there would be no cables involved, but the app cannot even detect my XBOX on the WIFI network, meaning the system processes must not even be starting! And after still trying all ways to troubleshoot the HDMI
connection, it still had no result. Since I can't reset, what do I even do?

Is there any other way to force a reset? Is my XBOX just completely dead now? Is it repairable? Is it even worth my time?

Help please.

:)

MR MOO 69 · Nov 26, 2017

Xbox one headset STILL not working

Only use official xbox one headsets, headset is always unpluged untill i enter a party, can also add doing a factory reset on my xbox one does not work

DragonSamurai75 · Nov 26, 2017

Downloaded games running poorly.

If my above suggestion does not work, it's possible your Xbox One's OS might be corrupted and needs to be reinstalled, there's only one way to do this and that's by way of a factory default reset. PLEASE READ THIS LINK ENTIRELY BEFORE ATTEMPTING THIS!

support.xbox.com/.../reset-console-to-factory-defaults

Mister Cizl · Nov 27, 2017

Hey Sgt VinniePig! I'm sorry to hear about the issues you've been having with your console. Because you've tried factory resets and are still having trouble, I would suggest repair as your next step. You can start the process
here or by contacting support

here. Thanks!

_______________________________________________________

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

Mister Cizl

Hey Sgt VinniePig! I'm sorry to hear about the issues you've been having with your console. Because you've tried factory resets and are still having trouble, I would suggest repair as your next step. You can start the process
here or by contacting support

here. Thanks!

_______________________________________________________

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

Vinny #1

If the option does not work, try
to reset your console to factory defaults on

SheWrexx

If a hard reset does not work, you may need to factory restore the xbox. (reset back to factory settings)

DragonSamurai75

If my above suggestion does not work, it's possible your Xbox One's OS might be corrupted and needs to be reinstalled, there's only one way to do this and that's by way of a factory default reset. PLEASE READ THIS LINK ENTIRELY BEFORE ATTEMPTING THIS!

support.xbox.com/.../reset-console-to-factory-defaults

Zahir_Ramathula

Last option, only use this option if everthing here does not work.

Factory reset your Xbox One. If all else has failed, the last thing you can try is to factory reset your Xbox One. Make sure your save data is backed up before factory resetting your game console. Use the following steps to factory reset your Xbox One:

Press the Xbox button on your controller.

Select Profile & system.

Select Settings.

Select System.

Select Console info

Select Reset console.

Select Reset and keep my games and apps. If this option doesn't work, repeat and select Reset and remove everything.

XBOX ONE Factory Reset does not work.