xbox one doesn't type the correct channel into my comcast box

savant007 · Jan 2, 2014

Currently, if I go to one guide and say, "what's on ESPN" it brings up 173 which is correct for my area, however when I say, watch this channel, it types in something else into the cable box, like just 17 or something more random. Any thoughts on how to
get Xbox to talk to my cable box properly?

:)

WayneHixson · Jan 2, 2014

List of Cable Channels with Voice Control Names

I'd like to get a list of my cable channels (Comcast Seattle) with the appropriate names to use for voice control. When I go to the Comcast site, the list they have doesn't match what is in One Guide. Also, it appears even if you know
the name, Xbox won't always recognize it unless you go into OneGuide and find it manually (pageup, pagedown) and tune it from within OneGuide while it's on the screen. Is that correct, Xbox doesn't automatically "know" all the TV channel names to begin with?\

Hobneb

MaximumExtreme · Jan 2, 2014

X1 Platform/Xbox One Set Up

For some reason the xbox one won't recognize my Xfinity X1 Platform box to switch channels on my cable box. Anybody else having this problem with the smaller buddy boxes as Comcast call them? I've tried entering Xfinity & Comcast and still nothing.

MaximumExtreme · Jan 3, 2014

Try doing a power cycle by holding the power button down on the front of the console for 8-10 sec until it shuts off then unplug it the console from the power outlet for 30 sec. After 30 sec plug back in, power back on and try Live tv again. Hopefully it
will be fixed.

MaximumExtreme

Try doing a power cycle by holding the power button down on the front of the console for 8-10 sec until it shuts off then unplug it the console from the power outlet for 30 sec. After 30 sec plug back in, power back on and try Live tv again. Hopefully it
will be fixed.

Nolti

Max extreme thanks for the response Are you saying you changed your device Id for the cable box to that or is that an ir blaster code. My xbox doesn't have any problems communicating with the cable box other then the audio. I can say "xbox watch espn"
and it changes the cable box channel to espn. The comcast box I'm using is an rng110.

Gman Crafty

I have the same issue with my Box it is an Xfinity model AX014ANC. There doesn't seem to be a code that works in setup to allow the Kinect to change the channels of the Comcast/Xfinity X1 box. I'm as lost as you are.... Insert swear words here!!!!

eicastic1

I think the problem with reporting the "wrong number" for a channel number through "OneGuide settings -> Troubleshooting -> Report a OneGuide Problem" is that the lineup doesn't get reviewed because the number reported for the channel actually is correct
in the guide! For example, when I report that ESPN is a "wrong number" and should be on 850, well....it does show on 850 in OneGuide. So I'm assuming this doesn't trigger a full lineup review. The problem is that OneGuide ALSO shows it on 252 (here in Richmond).
252 is now defunct and doesn't exist as a channel via Comcast. So when we say "XBOX watch ESPN" it seems like it must internally grab the lowest channel number it can find for that HD channel and then try to change the cable box channel number to that.

So reporting a wrong channel number by giving an example doesn't seem to really work because the one we give is correct and already in the guide. The problem is that there is an "extra" channel number in the guide for a channel like ESPN and it's the extra
channel that is wrong--it shouldn't exist as any channel, period. There's no way to report this fallacy through the interface.

smoki ribbins

Same type of issue here. Yamaha HTR-5560 receiver (also not HDMI receiver). From the cable box (Comcast/Xfinity hi-def), to the Xbox One via HDMI, xbox one to Yamaha via digital optical, Xbox One to tv via HDMI, and with surround I get no center channel
but I do get subwoofer. Running tv from the cable box directly to the receiver does give out full surround.

xbox one doesn't type the correct channel into my comcast box