Xbox One does not want to update

I'm getting the exact same error. Retried several times with no luck.

Hey West Harrow,

Thank you for reaching out. If you haven't already done so, check out our
controller solution for some simple troubleshooting steps you can use on the controller. A

repair may be needed if the controller remains unresponsive.

Hello Flossing,

Thank you for posting here on the Xbox forums. Does that headset work on another compatible device or controller? You may also want to try updating your controller. Check out the instructions for that here :

Update your Xbox One Controller

Hope this helps!

My wife uses a Xbox One S in offline mode. It has not been connected to the internet after the initial updates. She uses it to play a bunch of kart like racers. I have offered to connect it, but she does not want to deal with updates.

The Xbox One does NOT support 1024x768 and it does NOT support 4K and it does NOT support 1080i. The only resolutions the Xbox One supports are 1080p, 720p and 640x480. It is severely limited in the resolutions it supports, especially in comparison to
the Xbox 360.

There are a bunch of requests on the new Xbox feedback site (http://feedback.xbox.com) requesting that additional resolutions be added in an update. If you want 1024x768 or other resolutions to be added
you can vote on some of them.