Xbox one - Digital games crashing in-game

Hello Jeremy-345, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support!

I highly recommend following the troubleshooting steps here:

After each step try to see if the issue is fixed!

First, hold down the power button for about 10 seconds, until the console shuts off, then unplug the power cord and wait for 2-3 minutes before plugging it back in and turn on the Xbox.

If the issue persists, please select System > Settings > General > Network setting > Advanced settings > Alternate MAC address: clear

Then, please select System > Settings > devices and streaming > blue ray > persistent storage > clear three times > restart console.

If you are still encountering the same issue, please select System > Settings > System > Console info > Select Reset console > Choose Reset and keep my games and apps

If Your still having the issue, it’s possible that the local save for the games has become corrupted. If so, deleting the local save and re-syncing with the cloud might correct the problem.
First, delete the local save:
1. Press the Xbox button  to open the guide and then select My games & apps > See all > Games.
2. Highlight the game title, and then press the Menu button  on your controller.
3. Select Manage game and add-ons > Saved data.
4. Select Delete all to remove the local save of this game, then follow the prompts.
After you delete the local save, restart your Xbox:
1. Press and hold the Xbox button  in the center of your controller.
2. Select Restart console, then follow the prompts.
After you restart your Xbox, re-sync your saved games to the cloud. Your saved games are automatically stored in the cloud while you’re connected to Xbox Live.
Try playing the games again to see if re-syncing with the cloud corrected the game problem.

I wish you a lovely day, and I hope this helps you out!

Kind Regards

Stay safe, and happy gaming!

It's not just one game or user account. It is crashing on my account and my son's account. It is crashing on digital games and disc games. Those same accounts and games play fine on 2 other Xbox's. Forza Horizon 3 is 1 digital game that it is happening
with. When I change between the "S" console and the older Xbox One it has to "re-sync" the data. Plays fine on the old box and crashes every time on the "S" box. Since it's "re-syncing" from the cloud, I think the game save data is not the problem.

It might be that my console is going bad but, every thing else works fine. Mixer for hours, U-tube, store, browser, internet, just not games.

I play the game digitally and it crashes anywhere in the game

1. Xbox one gold edition
   
2. only to call of duty vanguard
   
3. Ever other game will install but not this one since it crashed 2 months ago the. Wouldn’t reinstall its a digital download
   

I'm not alone then...... was getting support via twitter but they always get so far then seem as they can't be bothered anymore