Xbox One digital game not showing in games and apps

Hey there,

It sounds like the code was for some in-game DLC, so it downloaded really quickly. Retrieve the card where the code was and scratch off more of the grey area; there should be a second code, and this one will be for the game. Redeem that code and Sunset Overdrive
should begin downloading.

Let us know how you get on.

Every game or app you digitally own will show in your ready to install section of my games and apps. Just find the game you want to download and start it. If you have a disc though, then you will need to insert the disc in the consoles drive and start
the install. If you have the digital only Xbox One S, then your only option is to purchase the digital version again to play it on there.

There is not any way to transfer profiles from one account to another whatever account the games were purchased on can sign in on the xbox console and any digital games including ones put in with a code can be installed on the console and if it is an xbox
one set that console as that profiles home console and any other profile on that console can play the digital games. but just signing in with the profile that purchased the games or that the code was entered in on onto the profile and once signed into the
console can go to my games and apps and any digital game that the profile has a license for will show up in the ready to install section of my games and apps.

Is the game digital or disc?

• Troubleshoot disc game issues on Xbox One for disc-based games
  
• Troubleshoot digital game issues on Xbox One for digital (downloaded) games
  

If you own the games digitally, then they will show up in your game library on the Xbox app, just make sure you are signed in with the same account that was used to purchase the games on both the Xbox app and the Microsoft Store. If you own the games on disc, then you will not be able to get them for PC, as the entitlement is for digital owners only.