Xbox One Design Lab Controller part replacement?

Discus and support Xbox One Design Lab Controller part replacement? in XBoX Sales and Promo to solve the problem; I have an Xbox One Custom Design Lab Controller that was gifted to me in 2019 and within the past day a tear has formed on the colored left thumbstick... Discussion in 'XBoX Sales and Promo' started by Reilly Reese, Jul 31, 2021.

  1. Reilly Reese
    Reilly Reese Guest

    Xbox One Design Lab Controller part replacement?


    I have an Xbox One Custom Design Lab Controller that was gifted to me in 2019 and within the past day a tear has formed on the colored left thumbstick rubber and I am unsure if there is some way I could get a matching piece ordered to replace it or if I could send it in somewhere and get the piece replaced that way. I know it's a small thing but I really want the thumbstick rubber in the same color as the current torn one. Is this possible?

    :)
     
    Reilly Reese, Jul 31, 2021
    #1
  2. XBF Houmaidi O Win User

    Xbox One Design Lab Controller part replacement?

    Hello @Reilly Reese!

    I understand there is an issue with the Xbox One Design Lab controller. However, please keep in mind that The replacement process is actually for hardware issues and dysfunctionalities. But you can contact Customer Support to explore your options.

    Xbox Design Lab | Xbox
  3. XBF Amber M Win User

    Designer labs controller

    Hi SuspectedFlyer7,

    Thanks for the reply! In regard to a Design Lab controller, they have a 120 day standard warranty, the Elite has a full year and any standard or other controller/accessory is subject to the 90 day warranty. Here are a couple of handy support articles that
    you may find useful in regard to Design Lab controllers:

    Xbox Design Lab and Xbox Design Lab controller help

    Design Lab Controller Frequently Asked Questions

    As you're having an issue with a design lab controller, you may wish to go ahead and
    request a call back from Xbox Support to see if they can get you sorted out in regards to a repair or replacement, or what they would recommend in this situation. Just be aware
    that it may take a bit more time for servicing as Design Lab controllers are custom fabricated for each individual.

    I hope that this information helps you out a bit more!
  4. M3tal Daz3 Win User

    Xbox One Design lab Controller

  5. mareledanut Win User

    Warranty return on Design Labs Controller (UK)

  6. M3tal Daz3 Win User

    Xbox design lab controller help

Thema:

Xbox One Design Lab Controller part replacement?

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