XBOX ONE Deceptive Marketing: The Box Has Pictures Of 3 Games, But Where Are The 3 Games? I ...

My mother got me an XBOX ONE as a Christmas present, & on the cover of the box there r 3 big pictures of 3 games - Halo 5, Forza 6, & Rise Of The Tomb Raider. Here were all thinking, oh great, this particular 1TB XBOX One that we paid AUD $449.00 must come
with these 3 games as part of the package deal, but what surprises await us upon opening up the box? Yep u guessed it, it comes with no games. Here I'm left thinking whats going on here, wheres my 3 free games. So I thought oh ok then the free games must b
inbuilt into the console itself. After spending many hours searching thru the console the best I could do was either download the trial version of Rise Of The Tomb Raider or buy it now for $75.00.

My question is: Y is Microsoft falsely marketing an XBOX ONE with 3 games on its cover but doesnt contain those 3 games? Like cmon. Imagine Im a child looking to buy my first XBOX console. Oh mummy! Mummy! I want u buy me this 1TB XBOX ONE console for Christmas, &
look here on the back of the box it has 3 full games that I could really get into mummy. Oh wow my son, we better go buy that for u then for Christmas musn't we. Pffth.

I would like to thank Microsoft for filling my mind with conflicting thoughts of confusion, then wasting my time search'g high & low for any inbuilt games & taking over 16 hours to download the lousy trial version of Tomb Raider, then wasting more of my
precious time googling my problem to no end result, only to waste more of my time taking the XBOX back to the store where we bought it only to be told 'oh sorry but this particular unit does not include any games.

:)

 

I feel like I got ripped off.

I agree with you that we got stiffed on "Ninja Gaiden 3" and then they release "Ninja Gaiden 3: Razor's Edge".



But with "Dead Or Alive 5: Ultimate" as a fan I am really pleased they are making this labor of love for the fans.



Love "DOA 5" and still play the heck out of it.



Now I've got the Ultimate Edition available for £ 22.00. It would be cheeky if they were charging the standard 'new game' £ 39.99 but they're not.



Az

 

I feel like I got ripped off.

[quote user="LOWxONxHealth"]

So I bought Dead or Alive 5 for $60 when it came out and $ 30 for Ninja Gaiden 3 two months after release.Now they re-realeased Ninja Gaiden 3 as Razors Edge and are soon to release Dead or Alive 5 Ultimate.What's up with that? So I got an inferior version
of each game? Why didnt they release all the content the first time? I can see this leading to another rant.

[/quote]

Lots of games release Ultimate/Collectors editions after all the DLC has been released for around the same price if not a few bucks cheaper than the original launch price. How do you think some people feel about Skyrims Legendary edition? Or the Fallout
New Vegas Ultimate edition(I think)? It is what it is.

 

I get that you are frustrated by not getting what you wanted but I dont agree with any of what you have said. Even though the marketing may be targeting gullible people xbox is well within it rights to show/advertise the games for the console on the box.
That does not automatically make them included in the box.

This whole situation could have been avoided with one simple question before purchase. "Do those games pictured on the box come with it?"

Sadly the assumption was made they do come with it and you have ended up disappointed. I dont know about your box but mine has everything that is included in the box written down one side of it.

As for the 16hr download, sorry but that also has to be an issue at your end, worst case scenario for me is about 10-15 minutes.

Sometimes you just have to admit to yourself you stuffed up, god knows ive had to do it plenty of times.

 

Sorry, but I still feel it to be a deceptive marketing ploy, which is another sly subtle tactic used by big corporations to rake in more cash flows. Why do they need to market games on the box but not have the games in the box, but expect you to read the
fine print on the side of the box, even if it doesn't mention the games in print it still leaves you feeling rather confused of what is and what isn't included in the box. Why not cover the entire box with games so that it doesn't appear too realistic that
so many games would be included in the package deal. Instead they give you 3 perfectly placed pictures of standout games that realistically could be included in the package deal which only adds to the confusion. Why market false games on a box when they have
shelves lined with XBOX games they can market, and reviews to be had on the internet or magazines. It was my mum and sister who bought me this unit, but confused by the hard sales pitch and taken in by the glaring display on the box they ended up buying it
for me on the notion it contains the 3 games.

 

Realistically, it sounds to me your gripe should be with the retailer, not the manufacturer. If they've put on the hard sell and failed to explain what you're actually buying, you may be entitled to a refund or replacement under ACCC's Consumer Guarantees.
Check out the ACCC web site and see if your situation fits.

 

So when you took the xbox back to the store were you refunded?

 

When I took it back to the store I wasn't asking for a refund but asked them where the hell are my 3 games, is when they told me, no sorry, this unit doesn't come with 3 games. Later that day when I told my dad about it he seemed more *** off than me and
was prepared to fight it all the way. I told him to forget about it and to let it go. After all, I never paid a cent for it, and rarely find the time to enjoy playing games anyway. And if I can come here to blow off a bit of steam it doesn't make me feel as
angry anymore.

 

Fair enough. Do you know about the free games with gold?

 

I recently brought one as well and the supplier (ebgames) gave me the games externally, there were no games in mine as well. Get your mum to go back to the supplier and ask them where the games are, you obviously got ripped off by them.

 

Did it have a "games sold separately" on the box?

If you went to Ebgames or JBHIFI you could of got a game bundle for the price you payed.

From time to time Big W and target also have game bundle deals also.

 

Man this goes back all the way to the N64 (Maybe even the NES and SNES, but my family could only afford second hand consoles at that time).

The console box had Mario Kart, Star Fox, Golden Eye, Cruisin USA, Turok, Wave Race, Mario 64 and more on the back of it, did I assume as a 8 year old that I got all those games? No, I just loved looking at the pictures at how amazing they all looked. I
can't believe anyone would think this is a marketing ploy, but whatever.

 

its your obligation to know what you're paying for, and they make it pretty clear on the box in the space which specifically identify whats included... some stores do bundle deals but it would seem thats not what you've got. i think calling it a "sly subtle
tactic" is a bit of a reach, if a small margin of people are particular optimistic about what they're paying for then its really on them to make sure they're fully educated. next time your in this situation i suggest you chuckle at your error and move on,
instead of getting everyone at home "*** off".

 

Yep, the older consoles used to have a stack of games pictures on them

Also I would expect someone spending $450 would at least check the box to see what's included

 

If it includes games the will be on a redeemable code card in the box. You should be able to redeem the code and download any bundled games. My console came with Fifa, it was the 5 x 5 code on a card I entered manually because the kinect wouldn't read the
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