Xbox one Day One Controller

all the old and new controllers work with the turtle beach adapter, they just added a 3.5 jack to the newer ones, the expansion port is still the same, i use one on the latest controllers too.

The adaptor doesnt fit onto the controllers i have. This is the jack i need at the bottom of the controller

Yep, i understand how you feel, my day one controller came with a rough right trigger which squeaked and was not smooth at all, while the left trigger was nice and smooth. So i sent that to exchange to Microsoft. So i had to buy a temporary one just to play
while i wait for my controller to come back, now, i ran into more issues i returned controllers 3 times because of the bumpers from Game Stop (never buying anything from them ever again)... First controller my left bumper was tighter and closer, while my right
bumper was looser and harder to press made a rattle noise if i shaked my controller. second one was reverse of the first, and the third one was they were both loose, Honestly i see it as a bad production going on. Sucks I'm keeping it, and ill use my day
one controller, make's me sad in a way..

Two xbox One consoles here (Day one editon and One X)

A 'Day One' edition controller and 4 standard black controllers

Hey there Baggyyead! I'm sorry to hear about the controller issues. Let' see what we can do to get things sorted.

In this situation, I suggest using the
Contact Us page to set up a support call with a repair specialist. They will be able to work through your options with you.

Let us know if you have any questions! ^_^